Fibre 100, or is it ?

[Gordon57]

We changed the service to Fibre Max 100, still with EE. The line seems to be running around 107Mbps but the Think Broadband site suggests we should get 145-160Mbps on this service. Who is right here?

(ref: https://www.thinkbroadband.com/isps/everythingeverywhere/packages/fibre-max-1-broadband )

The installation was by Openreach, did they set us up right?

[XRaySpeX]

I never said it was G.Fast. I was saying it was simulating the G.Fast characteristics.

[Gordon57]

@psychopomp2 How do I connect to the ONT? I've used the EE router so far, with nothing but the main PC connected for some trials. Didn't seem to make any difference.

I always get the same 106-108 on Speedtests, I checked that with ThinkBroadband. 

It was my assumption that there was a cap applied, perhaps set wrong, hence the start of this discussion.

@XRaySpeX I didn't say you were on about G.Fast, it was saying that much had been discounted.

[XRaySpeX]

Connect a PC to the ONT by Ethernet.

On a Windows PC: Network & Internet Settings > Dial-up (don't worry!) > Set up a new connection > Connect to the Internet > Broadband (PPPoE). Then supply your EE BB Username & pwd & Connect. You should be then be up & running. 

Now take a speedtest. There's a good chance it will be significantly faster as other BB Forum threads which have reported slow speeds on FTTP thro' the EE Smart Router, e.g. Broadband speeds FTTP  .

[psychopomp2]

OP,

what do you get when you test with Ookla (speedtest.net)? I say this because the thinkbroadband.com speedtester never gives me more than 200-300 Mbps (multi-thread) on my 1 Gig TalkTalk line yet I consistently get 800+ Mbps on Ookla tester (any server).

[Gordon57]

@psychopomp2 Speedtest.net shows the same 107Mbps, on  the online version and the M$ download version as well. I tried, several times...

I'm a bit stuck with logging on to the ONT as I don't have a password, and the router says I don't need one?

[XRaySpeX]

If your BB Username looks like PRODUCTIONHQNUN123456@fs, your password will look like HQNPASS123456. Simply replace the numbers in the password, with the ones found in your username.

[Gordon57]

I've tried all of that, checked that I entered everything corrctly, chaged the username and password to suit, and got 'error 651' whatever that is. Google suggests I need special software to fix it, dunno why.