Fibre 100, or is it ?

[Gordon57]

We changed the service to Fibre Max 100, still with EE. The line seems to be running around 107Mbps but the Think Broadband site suggests we should get 145-160Mbps on this service. Who is right here?

(ref: https://www.thinkbroadband.com/isps/everythingeverywhere/packages/fibre-max-1-broadband )

The installation was by Openreach, did they set us up right?

[Gordon57]

How do I check if I no longer have a phone line ?

[Mustrum]

Depends on how far away you are to the cabinet.

What does the BTW DSL check say for your line?

Sight of your router stats would confirm .

[Mustrum]

Plug a phone in see if you can dial a number - 17070 would be a good start.

[XRaySpeX]

@Gordon57 : What are you wanting to check?

@Mustrum : No point in plugging in a phone when you have no landline.

[Chris_B]

@Gordon57   That’s average it doesn’t say you will get.  

[Aphid]

Try ringing your phone line number, to see if there is a connection, or
contact your provider and ask.

[Gordon57]

@XRaySpeX  See what the BT checker says I can get I think. 

You're right with the phone line, I don't have  one to plug a phone in to...

[Gordon57]

Strange, as the EE site says an average of 145Mbps. 

https://ee.co.uk/help/help-new/broadband-and-landline/home-broadband/how-can-i-improve-my-broadband-...

See the Fibre Max 100 entry at the bottom of that page. The engineer says I could get 500Mbps on this line.

[XRaySpeX]

@Gordon57 : Call CS & ask for your Access Line ID (ALID) & use that for the BTw Availability Checker.