Community Activity

Poor signal Duxford

The signal was excellent before February 8th 2025. Now we have no signal or maximum of 1 bar since then. network coverage says excellent. I can assure you it’s not!!

Baz67 by Investigator
  • 972 Views
  • 23 replies
  • 1 Helpful

I am currently on 5GB data, I do not use that much

I am not able to use even 5GB because there is no signal where I live and so I use WiFi calling and WiFi data. My contract is coming to an end and I am being forced to choose a contract with more data.This is a 30% increase.I am not happy - I do not ...

neutronwrangler_0-1755089820836.png

DPD pin sent to watch number not mobile number

This really needs fixing and no the pin wasn’t sent to the DPD app or by email even though I have seen posts in here saying it would be.Managed to get a redelivery for tomorrow 150 changed it to my mobile details but fact this is still an issue needs...

Devices reporting WiFi / connection unavailable

Evening everyone,I have been suffering from an odd issue the last 8 weeks or so and it's getting to the point where it's unbearable. I have EE 1.6Gbit service and the Smart Hub Plus. It has been solid for 2 years with no issues but recently started p...

Ordered 2 pay monthly handsets, help.

Hi, I placed two upgrade orders today — one by phone, which I already have tracking for, and one online. The online order shows as ‘dispatched’ on the EE tracker but I haven’t received any tracking details by email or text. I understand that sometime...

TV Pro Box

I am having some serious issues with my pro box. Over the last few days it keeps crashing/freezing and then the tv channels don't work. Apps have no problems.I am mid contract and wonder if anyone has had any luck of swapping the Pro box with an Appl...

Total lack of Customer Service

How do I get anyone in EE to take customer service seriously. I desperately want someone to speak to me and sort out the fiasco with trying to fix my broadband transfer from Plusnet to EE but it seems nobody is capable of sorting it out,  or respondi...

Latest from our Blog

Introducing Safer SIMs

These school holidays, 3.8million families are set to debate smartphone rules with their kids. To help, EE – the UK’s best network for families – today is launching a new suite of Safer SIMs . Safer S...

0 Comments

Switch on Netflix with EE TV

Here's a quick look at some of the highlights already available on Netflix, and some exciting new content coming soon. Out now Ginny & Georgia: Season 3  As Georgia's trial sends shockwaves through We...

0 Comments

Back to school tech deals

The move from summer into autumn means a fresh start for many. Whether it’s heading back to school, going to college, or returning to work after the holidays, you want to be ready. At EE, we have ever...

0 Comments

The P.H.O.N.E Chat

Giving your child a phone is a big deal. Not just for them, but for you too. You need to guide them through chats, safety on social media and everything online. That’s why we’ve created our P.H.O.N.E ...

0 Comments
X
LinkedIn
Facebook
YouTube