Awaiting dispatch message

Snoddy97
Explorer

‎30-08-2020 08:42 AM

I ordered my new samsung note yesterday (saturday) and was wondering how soon i should expect to get a dispatch message as i know some placed dont include sundays of that makes sense, thanks.

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3 REPLIES 3
Alex_S
EE Employee

‎30-08-2020 11:00 AM

Hi @Snoddy97,

 

Welcome to the community 🙂

 

Did the website show an estimated dispatch for the phone?

 

If you can let me know the colour and size variant you ordered I can check the stock and estimated dispatch on the website.

 

 

Alex 🙂

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Snoddy97
Explorer
In response to Alex_S

‎30-08-2020 11:10 AM

Hi it only shows that the order is being processed and is waiting to be dispatched, no estimated times. The phone is a Samsung Galaxy Note20 Ultra 5G 256GB Mystic Black.

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Alex_S
EE Employee
In response to Snoddy97

‎30-08-2020 11:15 AM

Hi @Snoddy97,

 

Thanks for getting back to me.

 

The EE Shop shows that dispatch is within 1 day.

 

As soon as your order is processed, you will receive your confirmation email and your delivery details. Once you have your order tracking number, you can track your delivery online.

 

Alex 🙂

 

 

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