No update on order over 24 hours

Stevie-Rex
Investigator
Investigator

I ordered a 256GB Space Grey IPad Mini 2021 yesterday, it said that it was in stock and ready to dispatch within 1 day. it now been over 24 hours and my order is still at awaiting confirmation

 

 

Screenshot 2021-11-05 161105.png

 

 

 

 

 

 

 

 

 

The shop now says dispatches within 28 days, does this mean the ipad was never actually in stock? the only reason I went for this model was due to the fact that it was in stock before 😞

1 REPLY 1
Leanne_T
EE Community Support Team

Hi @Stevie-Rex

 

Thanks for coming to the community. 

 

This model is currently showing, 'Order now. We’ll deliver to you as soon as we receive stock'

 

We're dispatching back orders on a first come, first serve basis as stock arrives. We'll send you a text with tracking details when it's on the way.

 

If you'd prefer to switch to a model that is available for immediate dispatch, please get in touch with our Mobile Care team.

 

Thanks. 

 

Leanne.