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17-12-2021 07:30 PM
Ordered new iphone13 Pro max last Sunday,
My order is confirmed but awaiting delivery date confirmation, could you please update me as I can't track progress.
Many thanks
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18-12-2021 08:21 AM
Hello @Tomsparx90.
Welcome to the community.
Please could you confirm the colour and memory size you ordered?
Katie.
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18-12-2021 08:23 AM
Hi its graphite 128gb
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18-12-2021 08:28 AM
Thanks for confirming @Tomsparx90.
I have checked and the current delivery guidance for the iPhone 13 Pro Max 128GB Graphite is to expect despatch within 14 days.
I hope this helps,
Katie.
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18-12-2021 08:37 AM
Thanks for the update , little disappointed as I was told within 7days last Sunday when order was placed so within another 14 days is a bit frustrating but thankful for your help and support.
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18-12-2021 08:41 AM
I am so sorry to hear this @Tomsparx90.
This is the current guidance from now, if you wish to chase your order please give us a call and our customer care team will be able to check this out for you.
Katie 🙂
