No update for newly purchased phone

[Sonya1066]

I placed an order for the iPhone 11 Pro Max in space grey and it has been well over 48hrs and I’m yet to receive any updates apart from the confirmation of order I got on the day I ordered it. It says that they’re in stock so I was wondering when I’ll receive an update?

[Alex_S]

Hi @Sonya1066,

Welcome to the community 🙂

You will receive another email once your order has been processed and dispatched to DPD ready for delivery.

If your device is in stock that shouldn't be much longer.

Once you receive your delivery details, you can track your order online. 

Alex 🙂