Apple Devices

Resolved! Iphone15 not connecting to mobile data

Hi allI’ve had an iPhone 15 for just over 12 months and all of a sudden it is not connecting to the data network Wi-Fi is ok and calls seem alright but it it will not connect to the network if the Wi-Fi is off or I’m away from home which is a pain as...

Mobile phone calls

Resolved! Unlimited watch data on “essentials plus” plan

Hi everyone. I currently have a sim only essential plan for £13 a month (after EE broadband discount) and pay £7 a month for my Apple Watch plan separately. If I change my plan to the “essential plus” plan for £16 with unlimited watch data, will my £...

Resolved! Transferring from Samsung to iphone

I have just recently bought an iPhone on contract. How do I transfer my details from Samsung to iPhone? The SIM card in the Samsung phone does not fit the iPhone

Whats app - one tick

When I what's app my son although he's in good signal it only shows one tick. Eventually it goes to two and he gets the message. He has plenty data

Resolved! Blacklisted phone - no reason

Hi so my phone just stopped working , I rang EE to see what the issue was they said my phone has been black listed but there is no reason listed , bill our paid phones not reported lost or stolen . I need the phone for work but I need to travel tomor...

Resolved! Back order

Good morning I ordered a iPhone 15 blue yesterday it’s in a back order but the lady said I’ll receive it with in the 7 days but it says it will be dispatched in 24 hours

Resolved! All incoming calls are diverting to voicemail

Has anyone else experienced this recently? all my incoming calls have been diverting to voicemail. on the call list it says 'call answered on another device. I turned everything like focus and voicemail off. Turned off all my other devices like my Ap...

Resolved! Warranty query

I have two contracts with EE, one of which is my daughter's iPhone 15. I started this iPhone 24 month contract in February 2024. Today her phone suddenly died. It is totally unresponsive, despite attempts to reset it and charge it.Would this be still...

Resolved! Apple Watch Cellular free add-on

Hi - I have a Business essential unlimited 36 month plan and read that certain plans allow me to receive a Free EE data plan for a cellular Apple Watch I was thinking of purchasing one soon, could you please confirm if this plan would cover me for th...

Apple Devices

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