Apple Devices

Sound

Hi. not sure if anyone else has this problem. When I use WhatsApp for a call the sound is fine. However when I use a voice call the sound is very low and I struggle to hear. I’ve checked all volumes etc. any ideas? thanks

New phone help

Hi,I have not bought a new I phone in years and I don’t know where to start. I like the max phone size but I also don’t want to pay a lot of money per month.I use my phone for listening to pod casts and taking pictures.Any ideas?

Delivery on my upgrade

Hello, I placed an order for an upgrade of the iPhone 15plus as a click and collect. I got a notification from my DPD app that it had been delivered to the store yesterday. However I haven’t had an email from EE telling me to collect my order. I was ...

Phone contracts

Bridge

Visual Voicemail

HiI recently upgraded the product on my iPhone 13 Pro to an unlimited SIM.However, I cannot now get Visual Voicemail.I have followed the instructions to send "iPhone Visual" to 150, but I get the message:"Sorry we could not process you request, pleas...

Adding an Apple Watch to plan

I’m trying to add an Apple Watch to a sim only plan. I’ve selected a plan that uses the same number as my phone, however on checkout I need to either transfer my number to the new sim (with a pac code) or get a new number (and lose my existing number...

Apple Watch Ultra 2

Hi, I've currently got an Apple 15 (SIM only - out of contract). I'm looking at purchasing a Apple Watch Ultra 2 out right. How do I go about getting the data/minutes/texts on the phone. I can see I can purchase the watch with a data package and pay ...

Apple one subscription not working

I am having issues with my Apple one subscription. It says on the EE app that it is an active add-on but when I go onto the Apple Music app, it doesn’t register that I have a subscription.