Apple Devices

Discussion about Apple's range of devices including unlocking your device

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Resolved! iphone 12 battery replacement

Hi, I have an iPhone 12 and my battery health is at 79%. Can anyone tell me how much EE charges for a battery replacement and what type of battery they use? Thanks!

simran-1 by Investigator
  • 2461 Views
  • 7 replies
  • 6 Helpful

Resolved! Unable to use iMessage since moving to EE

Since moving to EE some of my iMessages are sending as Texts, and others are sending as normal. For example, sending an iMessage to my wife works, although she sees it as coming from my email address and not my name in her phone. Sending to a group i...

sparcuk by Contributor
  • 7188 Views
  • 4 replies
  • 5 Helpful

No signal on new iPhone 16

Hi.  Just brought a iPhone 16 to replace a 13.  Not using the esim.  Cannot connect to ee network “no service” Any advice.  Service center closed at the moment   tia. Steve. 

Ss003c by Visitor
  • 371 Views
  • 2 replies
  • 2 Helpful

No working sim

Don’t work other sim O2 or Treee , more don’t locked operated iPhone 16 pro max 

Resolved! Lost device not recovered by insurance company

I was in Manchester city centre at 2 Am on june 22 when i lost my phone somewhere tried to know where it was thought to be lost. I was using EE number on other device and put a claim as it was insured. Insurance company revoked my insurance and rejec...

iPhone 16 Pro Max 1TB Black Titanium

Hi I placed an order for this handset, I got the usual confirmation email, yet have not heard anything since, no updates or nothing else.Is there a reason this handset has not been sent out yet? If the order was cancelled would i be notified of this ...

Resolved! Watch plan

Hi. I have an Apple Watch contract that ended in April this year. Why am I still paying for it monthly? (It’s now August?) 

Resolved! Iphone15 not connecting to mobile data

Hi allI’ve had an iPhone 15 for just over 12 months and all of a sudden it is not connecting to the data network Wi-Fi is ok and calls seem alright but it it will not connect to the network if the Wi-Fi is off or I’m away from home which is a pain as...

Mike418 by Investigator
  • 1954 Views
  • 11 replies
  • 7 Helpful