Welcome to the Community, @Uojini22.
I've removed the order reference number from your post, as we don't have access to accounts via these forums, and we also recommend not to share any identifiable information in public.
Normally if an order fails and your payment still shows as pending, this has never physically reached us, and should be released back to your bank within 5 working days.
If you'd like to discuss the order further and see if this can be pushed through, please give our team a call, and once connected ask to be transferred to web sales.
Peter
