Apple Devices

Apple one agreed but not fulfilled on application

I have verbal confirmation of new iPhone 17 Pro Max on checking the application they haven’t agreed to it and phone has still not arrived and no tracking available either

Resolved! PRE ORDERED 2 IPHONE 17 MAX SILVER 526GB

Hey, we pre ordered on the 12th September & Thought we would of received our devices by the 19th… we didn’t our order hasn’t updated and we’re stuck on “ your order is on track” we don’t pre order to not then receive our devices!! And you charged us ...

Resolved! Ordered phone never turned up

I ordered a phone from EE on Saturday and paid extra for next day delivery. I took the day off work so I could receive this and unfortunately never arrived. I then took another day off to wait for this and still nothing. I am now out the money I paid...

Resolved! New phone

i ordered an iPhone 17. I got it today. The number came off my sim but has not gone onto my new phone so I cannot even call for support. There is no online chat so I can’t get it fixed. I tried to download it but it says the details are wrong and won...

On track...

I received and email this morning to tell me my iPhone 17 pro max order is on track, what do they mean by this on track? on track to deliver to me today? or on track to deliver to me in 2026? There is no updates on a delivery time from anyone at EE i...

A warning for anyone upgrading the Apple Watch online

A quick warning for anyone upgrading an Apple Watch online with EE:When you do the upgrade, there’s a very high chance—if not every time—that EE will send the upgrade details to the watch number, which is effectively a dead number.I upgraded my Ultra...

Re: Activating iPhone with eSIM abroad

Hi , New Iphones in UAE are going to be sim only so i need to convert my Physical EE SIM to ESIM.I work in UAE and dont want to wait for my return to UK to activate. The help articles are very unclear and talk about activating via the app which works...

iPhone 17 Pro Max Order Issue

Placed my Pre Order on the 15th for the Cosmic Orange 512gb over the phone. Have the signed credit agreement etc but still haven't had an email confirmation regarding line rental, total cost etc.Any reason why I haven't had this yet?

Resolved! I wanna unlock my iPhone XR

I have found an old iPhone XR that’s locked to EE but I have now moved to sky and then my phone number with me is there any w at I can unlock it to any network to gift it to my auntie in Greece

Resolved! iPhone 17

Hi new iPhone 17 not allowing out going calls ? Help !!!!

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