10-05-2026 03:59 PM
Hi guys,
So basically. I've upgraded to the Apple 17 Pro Max which I'm happy with. However, I seem to have damaged the old device -- which is the Apple 16 Pro. I was told I would need to pay £350 for the damage.
This charge amount must be incorrect, because the phone isn't even under AppleCare Warranty anymore. And Apple have confirmed that there is no re-entry after the Warranty period has expired or if the phone is damaged.
Please confirm one thing for me -- EE are not going to make me pay to refurbish a phone they will later sell on for maximum profit? Is this what EE are like? Damn.
Sincerely,
P3CKY4LiF3