Apple Devices

Discussion about Apple's range of devices including unlocking your device

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Resolved! Sim connectivity issue

Hello EE Support teamMy name is Rahem ********. I need your help to check the network/blacklist status of an iPhone 15 Pro Max and, if possible, remove any block so the device can be used on EE and other UK networks. Let me know if anyone of you is h...

Resolved! Family Watch Plan Unlimited

I have a new Apple Watch on the way with Family Watch Plan Unlimited, I have noticed this plan has its own phone number, if I don't want to use this can I still link the watch to my iPhone's number? 

Resolved! Apple Watch Cellular

Hi there I’m on EE the works plan. I tried to add a cellular plan to my account which I was led to believe is included. My account was taken out early August 2025.I tried to add it and I was told that due to my credit rating it cannot be added? How i...

Resolved! erasing old phone

Hi hop someone can advise, my daughters had a new iPhone and her new ones been sorted through the cloud back up so all fine , regarding her old one i want to erase it so i can have it but its still got all her apps login in like snap chat etc , if i ...

Changing ESim between iPhones frequently

Hi. I have two iPhones, one is my daily driver, and the other one is more of a ’rugged’ one for use with sports and when I go abroad.  Is there a limit to how often I can swap esims between the two phones on a regular basis?    

maralmjs by Explorer
  • 6095 Views
  • 8 replies
  • 5 Helpful

Government alert 07-09-2025

My wife and I both have iphones hers went off with the alert at 3pm mine did not. The alerts were switched on and the phone is updated to the latest ios 

klongson by Investigator
  • 220 Views
  • 2 replies
  • 0 Helpful

Regarding iPhone 14 128

I bought iPhone14  128 gb with 5 gb sim in the time of communication it said 21 pound per month after I got the contract paper it said 34 pound per months it cost all over 1100 if I paid very soon..  it’s too costly emi which I will never do again

AJ202 by Investigator
  • 588 Views
  • 11 replies
  • 0 Helpful

Resolved! Insurance - help

After waiting for a new phone after an insurance claim including 4 days with no service / handset I received a new one and sent the old one back.today I received a package saying I’ve not returned the correct handset (iPhone 14) but instead my old iP...

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Jm2515 by Visitor
  • 275 Views
  • 1 replies
  • 3 Helpful