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Discussion about Apple's range of devices including unlocking your device

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Resolved! Apple iPhone 16 Pro on EE -- Trade-in: Question

Hi guys,So basically. I've upgraded to the Apple 17 Pro Max which I'm happy with. However, I seem to have damaged the old device -- which is the Apple 16 Pro. I was told I would need to pay £350 for the damage.This charge amount must be incorrect, be...

Resolved! no order status or confirmation

I ordered a new phone, and I can't find any status on the order. My current phone is broken, and I can see i have messages from EE but without being able to open my phone or have access to another phone to call you. I don't really know what's going o...

tebogo11 by • Visitor
  • 626 Views
  • 1 replies
  • 0 Helpful

Resolved! Warning to all iphone users updating to ios26.4

if you have the latest iphones and upgrading to ios26.4 be warned that after installation it now asks you to prove you are over 18. This is fine if you ar over 18 and have a credit card, but many won't have a credit card and thus can't prove who they...

walkerx by • Skilled Contributor
  • 13127 Views
  • 9 replies
  • 4 Helpful

Resolved! New password on router

Ee kindly rest my password on my router as I had been scammed. If I do a factory reset which is recommended will I lose the new password?

GGW1 by • Investigator
  • 653 Views
  • 3 replies
  • 1 Helpful

Resolved! Order

Hi I placed an order and I have the order ref but it will not let me track it any idea what I should do 

Jorden93 by • Visitor
  • 500 Views
  • 1 replies
  • 1 Helpful

Resolved! Number

I put the dual sim on my phone then I deleted the number, how can I get my number back 

Resolved! iphone 17 pro max not charging

I have had my iphone 17 pro max for a few months now probably just before christmas if not a little bit afterwards. it was working fine, completely fine. i was playing a game on it today and it was on 1% so i thought oh i will let it turn off. then g...

Resolved! Apple Watch contract

Hi!I have an Apple Watch that was out of contract in December 2025 , but I am still being charged monthly. Can I cancel the plan immediately?

MrBigz12 by • Visitor
  • 995 Views
  • 3 replies
  • 2 Helpful

Resolved! Apple activation lock

So we’ve given our daughter my wife’s old iPhone 14, got a sim and set up a new Apple ID for her & set up on family thing so we can track her.everything was fine for a few days then it kept asking for the password and then saying it was account locke...

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