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Discussion about Apple's range of devices including unlocking your device

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iPad upgrade

I’m due an upgrade in my current iPad but when I try to do it I’m only getting phone options which I don’t want. 

Beetle979 by • Contributor
  • 342 Views
  • 4 replies
  • 2 Helpful

AirPods Pro Not Delivered

HiI ordered AirPods Pro from EE on 16 November, with an order number starting with EE.  The EE site says they were dispatched on 16 November with delivery in 1-2 days, but the DPD tracking says that DPD has not received them.  The full amount has bee...

Gifting an Apple Watch to another EE customer

Hii I want to get my wife an Apple Watch 10 for Christmas and pay for it on my monthly bill. she is an EE customer with an iPhone as am I. Should I get her a paired plan or an unpaired plan? I want her to have full use of the watch separately to the ...

Robsm2 by • Explorer
  • 665 Views
  • 10 replies
  • 1 Helpful

Resolved! Texts not sending iPhone 13

I can’t send texts anymore since I returned from two months overseas where I was using another eSIM (now deleted). I have gone through all the steps suggested on EE device fixes page including a master reset and still won’t send. Calls and texts are ...

ipad locked - daugheter forgotten passcode

hello i hope someone can help? my daughter has locked herself out of her apple ipad and cannot remember her passcode? does anyone have any advice about how to access this? can ee help? i know i can factor reset but she doesnt want to lose the informa...

dean1974 by • Visitor
  • 261 Views
  • 2 replies
  • 0 Helpful

iPhone 16 contracts

Am I able to apply for 2 iPhone 16 contracts or only one? Me and my daughter are wanting one for Christmas but unsure how it works. Am I able to get 2 at the same time of the same device and plan??

St2000 by • Visitor
  • 257 Views
  • 1 replies
  • 0 Helpful

Resolved! Apple Watch still for sale through EE?

Hey folks, hope you're all good!Wanted to look at Apple Watch Black Friday deals through EE - and none of the shop links work?Going direct to the Apple Watch page here just brings up a "What would you like to do?" page with options to Upgrade, Add a ...

Resolved! How do I attach data to Apple watch

Hi, I’ve just upgraded my EE account so I can use data on my Apple Watch, but I’ve no idea how to do this. All web searches say use Apple Watch app and click on “Cellular” button but threr’s no tab showing on my app?Any ideas, or do I just need to go...

RP121 by • Visitor
  • 497 Views
  • 5 replies
  • 8 Helpful

Resolved! Two apple watch data plans with same mobile device plan.

Can I have two apple watches, each with their own mobile plans and with the same iPhone mobile plan? If so, do the watches seamlessly link when either is in use with the phone so that they accept and make calls from my mobile number? 

Apple TV no network detected.

I have a problem connecting Apple TV to my network. All other devices connect without any problems and only Apple TV stopped connecting to the network this morning. I tried both connecting via cable and via WiFi. I found on the Internet that perhaps ...

Lukas1916 by • Investigator
  • 442 Views
  • 5 replies
  • 0 Helpful
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