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Discussion about Apple's range of devices including unlocking your device

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Need Invoice for AirPods

I am not an EE customer but EE had Airpods at a good price so I ordered them. I haven't got an invoice though and I need a VAT invoice for my expenses. There was no paperwork with them when they were delivered. When I log in I can see the order confi...

KS83 by • Explorer
  • 273 Views
  • 3 replies
  • 1 Helpful

Apple Watch order

Thinking of adding an Ultra Watch 2 paired plan to my account but I’m a bit confused about whether when it comes to numbers and PAC codes on the  app when looking to check out.Any help appreciated 

Mccl2025 by • Investigator
  • 295 Views
  • 4 replies
  • 4 Helpful

Apple Watch not delivered

I ordered an Apple Watch on the 15th. I have had no communication nor updates from EE about when I’m due to receive my delivery. I have rang them , call lasting over 35 mins and livechat to be told it would be within 7 working days. On 8th working da...

Resolved! Apple iWatch

HiI've just purchased a Series 10 Apple iWatch with cellular and GPS connectivity. I have a monthly contract SIM with EE. Do I need to contact EE to pair the iWatch to my EE contract? Also, do I need another SIM to make this all work? Many thanks!

Beth_1978 by • Investigator
  • 342 Views
  • 3 replies
  • 2 Helpful

Resolved! White Screen of death transfer

HiWould Anyone be able to give me some pointers please?  iPhone 13 Pro bought reconditioned about a year ago dealt me the white screen of death a few days ago.  Despite valiant attempts it couldn’t be reset, so I’ve bought another reconditioned phone...

JannieMac by • Investigator
  • 447 Views
  • 5 replies
  • 4 Helpful

Resolved! Upgraded contract and I watch came with it

Hi, I upgraded my phone last night although it was out of stock and I’m not getting it till tomorrow but part of the deal was an apple I watch with sim but I’ve changed my mind I don’t want it. Because the watch has a contract can I cancel it within ...

Leggo1 by • Visitor
  • 336 Views
  • 1 replies
  • 0 Helpful

Resolved! Unlimited plan

Hello there I am looking to unlimited plan for my current account and I will pay monthly by voucher, unfortunately I cannot find it on website and app.

Resolved! Apple billing

Trying to add mobile billing to my apple id. Each time ive tried to add this type of payment method i receive the same issue “there may be a billing issue with your mobile account. Contact your provider or add a new payment method.” How do i fix this...

ReVolt by • Investigator
  • 574 Views
  • 7 replies
  • 3 Helpful

Apple desktop not connecting to Apple email

My Apple desktop iMac stopped connecting to Apple Email, on 22nd June.But my iPad and Laptop do connect.However, Apple have looked into this (extensively), and say it is a network issue, not an Apple Mail issue, as they found other problems with my c...

rojellis by • Explorer
  • 451 Views
  • 3 replies
  • 1 Helpful

Missed calls

My new iPhone 16 keeps sometimes keeps notifying me I have a missed call but it hasn’t rung - dnd silver mode etc isn’t on - sometime I don’t get text sound? 

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