Apple Devices

Discussion about Apple's range of devices including unlocking your device

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Refund

I applied for the new 17 pro max and paid £200 for upfront and right after payment the screen went blank and then after 2 days of waiting i got to a call with one of there agent who was polite enough to take me to the refund scenario but ee is taking...

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Hassan69 by Investigator
  • 210 Views
  • 3 replies
  • 2 Helpful

Resolved! Apple Watch failed delivery

As other similar posts. Attempted delivery by DPD. Code sent to the watch number so not received. I do have the DPD app with same email as EE but app doesn’t show the order. Utterly ridiculous 

Resolved! Formal Complaint iPhone 17 Pro Max

Dear EE Complaints Team,I am raising a formal complaint regarding my recent order and the unacceptable service I experienced when calling EE today to chase my delivery.I ordered the new iPhone 17 Pro Max on launch day, Friday 12th September, and was ...

order going to wrong address

Hi, I ordered a newline at the weekend online, I put the delivery address to work as i was moving mid week, but it looks like they have sent it to what is now my old home address not the work address I put on the order. how do I get DPD to deliver to...

Will not pre order with EE again

What an absolute joke. pre-ordered both watches a week ago and their status has not been changed. No sign of having the pre-ordered product on release day no sign of it coming over the weekend either.I do not recommend EE for release day products at ...

EErag by Explorer
  • 180 Views
  • 1 replies
  • 0 Helpful

Resolved! iMessage not activating after converting to eSIM

Hi,In anticipation for the iPhone Air on Friday I thought I’d get ready for eSIM by following the “convert to eSIM” instructions in the settings app on iOS. I think it was successful as I’m able to make calls without the physical SIM card in now and ...

azing by Investigator
  • 864 Views
  • 5 replies
  • 4 Helpful

RCS Messaging - Waiting for Activation

My daughter's iphone has just started having an issue with RCS messaging. I have an Android and we've been sending messaging over RCS until it stopped receiving them since Saturday and now the RCS setting on her phone says 'Waiting for activation'. N...

petenice by Investigator
  • 1310 Views
  • 15 replies
  • 0 Helpful

Resolved! Re: iPhone Air eSIM question?

Hi.I am trying to transfer my phone number from my iphone 16 to my new iphone 17 air but it fails. I am following the on-screen transfer assistant but after 30 secs of spinning wheel it says that it could not transfer the number over and that I shoul...

jean377 by Explorer
  • 356 Views
  • 2 replies
  • 2 Helpful

17 pro max

ordered 17 pro max on 12.9.25, will i get it tomorrow??? pls update

Resolved! iPhone Air eSIM question?

Hi currently have an iPhone Air being delivered from Apple tomorrow as I know the Air only takes eSIM, so how do I transfer my eSIM from my iPhone 16 to the Air correctly with having any issues on set up. Cheers. 

Jackaz by Visitor
  • 372 Views
  • 1 replies
  • 3 Helpful