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Discussion about Apple's range of devices including unlocking your device

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Resolved! Stranded in Bali and my phone has been stolen

My phone has been stolen. I am using my macbook to write this, it's also how I know my phone has been stolen as I used the 'Find My' feature and it is clear that someone has been in there and blocked me from seeing it I need urgent help with this

Resolved! Sim

I brought a new iPhone when it was loading and then it crashed with everything moved over to the new phone and then I had to reset the phone, losing everything 

B209 by • Visitor
  • 492 Views
  • 1 replies
  • 1 Helpful

Resolved! Stolen phone in France

My IPhone got stolen in Paris and I am currently stuck as everything was linked to that number and I can’t access my accounts - how can I fix this issue? Is the quickest way to go to an EE store when I arrive in London or to order a new SIM to my add...

VPN location

Hello, is it possible to change my location using the VPN that comes with this subscription? Thanks 

Ashnmarc by • Investigator
  • 425 Views
  • 1 replies
  • 1 Helpful

Resolved! Missed call alerts

Hi, Having an issue with not recieving missed call alerts when my phone has no service. While in a shop with no service today I missed multiple calls from family and still hours later don’t have any notification anyone called me. I only know because ...

Resolved! Ray ban meta size ?

Hellodoes anyone know what size are the Ray ban wayfarer are.I know Ray ban do two sizes but in the ee shop it does mention anything.spoke to 4 people from EE without any luck.

Resolved! No confirmation email

Hello, I’ve recently switched to EE and yesterday I brought the iPhone 17 pro on contract with eSIM. It’s has been a day later and I haven’t received any confirmation email or delivery details etc and when I try to track my order on the website it sa...

Thomasf by • Visitor
  • 1437 Views
  • 4 replies
  • 4 Helpful

Resolved! IMEI number

Hi I recently sold my old iPhone and the company I sold it too is asking for my IMEI number for the phone they have. Is there a way I can find this?? I don’t have any paperwork for it and it’s is deleted off of my iCloud account!

EmBowen by • Visitor
  • 780 Views
  • 3 replies
  • 1 Helpful

Apple Watch SE Cellular for location tracking

I have an iPhone with a Sky Mobile contract.I want to buy an Apple Watch SE Cellular for my 9-year-old using Family Setup. Can I keep my phone on Sky and activate an EE Standalone / Family Watch plan, or do I need to move my mobile contract to EE?

Linz24 by • Visitor
  • 577 Views
  • 1 replies
  • 0 Helpful
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