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Discussion about Apple's range of devices including unlocking your device

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Resolved! Ported number but iPhone won’t change

Hey all. I’ve received a text from EE saying my old number has successfully ported over from my old phone. I can ring people and it shows the correct number. people who ring me on the correct number I can get these calls. However my iPhone displays t...

Data left on damaged Iphone picked up by DPD Courier

I made an insurance claim on my damaged Iphone, a replacement phone was delivered and I was asked to hand over my old phone. I still had all my data left on the phone but the courier still took the phone.I had backed up to my icloud, however having t...

janie42 by • Visitor
  • 353 Views
  • 2 replies
  • 2 Helpful

Can an series 7 Apple Watch be added to watch data

Hi, I thinking of changing my plan to the iPhone unlimited where I see you can get watch data included…. The t&cs say Apple 8,9 SE but I have a 7 with cellular and gps… do you think I could add the series 7? 

VixH80 by • Investigator
  • 408 Views
  • 5 replies
  • 3 Helpful

Resolved! Unlimited watch data on “essentials plus” plan

Hi everyone. I currently have a sim only essential plan for £13 a month (after EE broadband discount) and pay £7 a month for my Apple Watch plan separately. If I change my plan to the “essential plus” plan for £16 with unlimited watch data, will my £...

azing by • Visitor
  • 1283 Views
  • 5 replies
  • 11 Helpful

From blue to green on iMessage!

I don’t know why but my messages are now green to my sister and she is definitely an iPhone user. I’ve only recently realised as I had extra charges for sending picture messages!any idea why and how to resolve it?

Lamead by • Investigator
  • 742 Views
  • 6 replies
  • 3 Helpful

Apple Watch data plan issues

Every time I change my iPhone or have to unpair and repair my Apple Watch for whatever reason, I always have to spend hours on the phone to EE (usually multiple phone calls and scheduled callbacks with other teams) as there is an issue with the Apple...

angwyn by • Visitor
  • 3689 Views
  • 17 replies
  • 14 Helpful

Resolved! Upgrade my phone

Hello, my current iPhone contract ends on the 19th January, I’ve been sent a text message giving me options what to do, when I chose the upgrade option that I want, I login for the option but can’t find it on the website, I then find another option a...

Mich34 by • Explorer
  • 309 Views
  • 2 replies
  • 1 Helpful

Kids Apple Watches

HiI am a pay monthly contract EE customer and have an iPhone contract and my own Apple Watch contract linked to my phone. I pay £7 a month for the watch contract. I’d like to buy my kids Apple Watches for Christmas and there is a great deal in Curry’...

SL74 by • Investigator
  • 1437 Views
  • 10 replies
  • 2 Helpful

iPhone searching for network

I have an iPhone 13 never any issues I done the most recent update and since then my phone is constantly searching for signal so I can’t make calls etc. Apple diagnostics says a hardware error but then randomly signal will come back for a short perio...

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