iPhone 17 no signal

[Chip913]

Hi,

This isn’t a new phone, but yesturday had an issue where I couldn’t charge the phone.

swapped the sim to my old phone phone 14 or 15.

i cleaned out the charging port and it worked.

when I had the sim in the old phone it wasn’t getting any signal. 
now my 17 is charging I have put the sim back in, but still no signal.

cant call EE due to no signal either 😢

any help would be much appreciated. 

have already done the restart of the phone, redid network settings. Took sim out and back in. At a complete loss 

[Northerner · Accepted solution]

Hi @Chip913 

1. Are you on EE PAYG or pay monthly contract.
2. Are you sure there is no connection, are you connected to WiFi calling.
3. Are you in the UK. 

Thanks 

[ee_user14]

If...

a known working SIM doesn't work in your new phone.... it screams faulty phone to me.

Try doing a network search to see if EE is displayed. You can call EE-CS from any working phone, it needn't be your mobile.