Hi all I need your help please
i I have upgraded with EE to a new iPhone. Just arrived today and when I swap my SIM over to the new phone it shows as having the sim locked.
I have the sim pin, tried this and it didn’t work.
managed to get the sim locked so entered the PUK which I also have from the EE app.
iPhone accepts the PUK but won’t allow me to unlock the SIM card so I’m stuck.
can’t get an answer from ee tonight and it’s a bank holiday weekend so I’m concerned that I will be without new phone until Tuesday.
sim works perfectly in the old phone though. Strange
your help much appreciated
