I have 5 devices on my account, 3 are not being used so I had taken the SIM cards out.i have since miss placed them. All were out of contract.i upgraded one of them on Sunday 2-11-2025, the new device came with DPD on the 3 rd but the driver would no...
Hi everyone, A few weeks ago I received a replacement iPhone 13 and it's had issues with identifying the cellular network and sim. I had two new sims put in and the same issue still persisted. The phone would continually just turn off or restart, app...
I have been an EE customer for the last 12 years, upgraded some many times without issue but its come to the point that I am so disappointed with the service I have had on 2 out of 3 phones to be upgraded, first one was December 2024 when I was loo...
I moved to a plan with included Apple One a couple of months ago. The link seemed to work and when I check on my phone under subscriptions it states I have the Apple One subscription active via EE, however on my phone none of the features work and I ...
Dear EE Customer Relations Team,
I am writing to raise a formal complaint regarding misleading information I received when placing an order for an iPhone 17 Pro Max.
During my initial call with your sales advisor, I was informed that if I chose the i...
Order a IPhone 17 pro max Silver 256GB on the 3rd of October. Haven’t had any update since other than the confirmation email when I ordered. rang up last week and the guy on the phone told me I’d have the phone no longer than the 4th of November. Hav...
i placed an order for the iphone 16 plus in teal (128gb) on october 25th. i called EE on october 30th, to which they said it would be dispatched on the 31st, however i've had no updates and it isn't dispatched. i can't get through to EE customer ser...
