Apple Devices

Data left on damaged Iphone picked up by DPD Courier

I made an insurance claim on my damaged Iphone, a replacement phone was delivered and I was asked to hand over my old phone. I still had all my data left on the phone but the courier still took the phone.I had backed up to my icloud, however having t...

Can an series 7 Apple Watch be added to watch data

Hi, I thinking of changing my plan to the iPhone unlimited where I see you can get watch data included…. The t&cs say Apple 8,9 SE but I have a 7 with cellular and gps… do you think I could add the series 7? 

From blue to green on iMessage!

I don’t know why but my messages are now green to my sister and she is definitely an iPhone user. I’ve only recently realised as I had extra charges for sending picture messages!any idea why and how to resolve it?

Apple Watch data plan issues

Every time I change my iPhone or have to unpair and repair my Apple Watch for whatever reason, I always have to spend hours on the phone to EE (usually multiple phone calls and scheduled callbacks with other teams) as there is an issue with the Apple...

Kids Apple Watches

HiI am a pay monthly contract EE customer and have an iPhone contract and my own Apple Watch contract linked to my phone. I pay £7 a month for the watch contract. I’d like to buy my kids Apple Watches for Christmas and there is a great deal in Curry’...

iPhone searching for network

I have an iPhone 13 never any issues I done the most recent update and since then my phone is constantly searching for signal so I can’t make calls etc. Apple diagnostics says a hardware error but then randomly signal will come back for a short perio...

Hi I order iphone 13 last Thursday(26) but no delivery till today.

Not Received Order reference number and order confirmation mail

Hello, I have ordered iphone 15 pro max and order has been successfully placed, but i have not received any confirmation mail nor any reference number to track my order, and upfront amount has been also deducted from my account. I also check my spam ...

No Mobile Data on IPhone 7

My phone has a network error on it. It is an IPhone 7. The first time it happened I tried the sim in my boyfriend’s phone and it picks up Ee. I then put his sim in my phone and it picked up mobile data. When I put my sim back in again it seemed to ha...