Apple Devices

Discussion about Apple's range of devices including unlocking your device

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Resolved! Unable to use iMessage since moving to EE

Since moving to EE some of my iMessages are sending as Texts, and others are sending as normal. For example, sending an iMessage to my wife works, although she sees it as coming from my email address and not my name in her phone. Sending to a group i...

sparcuk by Contributor
  • 7286 Views
  • 4 replies
  • 5 Helpful

No signal on new iPhone 16

Hi.  Just brought a iPhone 16 to replace a 13.  Not using the esim.  Cannot connect to ee network “no service” Any advice.  Service center closed at the moment   tia. Steve. 

Ss003c by Visitor
  • 400 Views
  • 2 replies
  • 2 Helpful

No working sim

Don’t work other sim O2 or Treee , more don’t locked operated iPhone 16 pro max 

Resolved! Lost device not recovered by insurance company

I was in Manchester city centre at 2 Am on june 22 when i lost my phone somewhere tried to know where it was thought to be lost. I was using EE number on other device and put a claim as it was insured. Insurance company revoked my insurance and rejec...

iPhone 16 Pro Max 1TB Black Titanium

Hi I placed an order for this handset, I got the usual confirmation email, yet have not heard anything since, no updates or nothing else.Is there a reason this handset has not been sent out yet? If the order was cancelled would i be notified of this ...

Resolved! Watch plan

Hi. I have an Apple Watch contract that ended in April this year. Why am I still paying for it monthly? (It’s now August?) 

Resolved! Iphone15 not connecting to mobile data

Hi allI’ve had an iPhone 15 for just over 12 months and all of a sudden it is not connecting to the data network Wi-Fi is ok and calls seem alright but it it will not connect to the network if the Wi-Fi is off or I’m away from home which is a pain as...

Mike418 by Investigator
  • 2096 Views
  • 11 replies
  • 7 Helpful

Resolved! Unlimited watch data on “essentials plus” plan

Hi everyone. I currently have a sim only essential plan for £13 a month (after EE broadband discount) and pay £7 a month for my Apple Watch plan separately. If I change my plan to the “essential plus” plan for £16 with unlimited watch data, will my £...

azing by Investigator
  • 4472 Views
  • 11 replies
  • 13 Helpful