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Apple Devices

Discussion about Apple's range of devices including unlocking your device

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Resolved! No tracking from dpd

I placed an order today of a Iphone 16 pro max and i received a confirmation email from EE saying that my order is confirmed and with a xko reference number and my moey is also cut through my bank but i havent received any tracking through dpd or in ...

IPAD Air M2

Hi there I ordered a iPad Air m2 Sunday evening and I called ee today because I had no update on it and they said that it’s out of stock just wondering as it is the last years model if they would get it back in stock and how long it normally takes

Resolved! phone dropped in swimming pool

I have an apple phone and it dropped in our pool in spain. When we got it out it was still on but then it has gone off and won't turn on

nickyb72 by • Explorer
  • 464 Views
  • 4 replies
  • 7 Helpful

Need Invoice for AirPods

I am not an EE customer but EE had Airpods at a good price so I ordered them. I haven't got an invoice though and I need a VAT invoice for my expenses. There was no paperwork with them when they were delivered. When I log in I can see the order confi...

KS83 by • Explorer
  • 409 Views
  • 3 replies
  • 1 Helpful

Apple Watch order

Thinking of adding an Ultra Watch 2 paired plan to my account but I’m a bit confused about whether when it comes to numbers and PAC codes on the  app when looking to check out.Any help appreciated 

Mccl2025 by • Investigator
  • 410 Views
  • 4 replies
  • 4 Helpful

Apple Watch not delivered

I ordered an Apple Watch on the 15th. I have had no communication nor updates from EE about when I’m due to receive my delivery. I have rang them , call lasting over 35 mins and livechat to be told it would be within 7 working days. On 8th working da...

Resolved! Apple iWatch

HiI've just purchased a Series 10 Apple iWatch with cellular and GPS connectivity. I have a monthly contract SIM with EE. Do I need to contact EE to pair the iWatch to my EE contract? Also, do I need another SIM to make this all work? Many thanks!

Beth_1978 by • Investigator
  • 496 Views
  • 3 replies
  • 2 Helpful

Resolved! White Screen of death transfer

HiWould Anyone be able to give me some pointers please?  iPhone 13 Pro bought reconditioned about a year ago dealt me the white screen of death a few days ago.  Despite valiant attempts it couldn’t be reset, so I’ve bought another reconditioned phone...

JannieMac by • Investigator
  • 600 Views
  • 5 replies
  • 4 Helpful

Resolved! Upgraded contract and I watch came with it

Hi, I upgraded my phone last night although it was out of stock and I’m not getting it till tomorrow but part of the deal was an apple I watch with sim but I’ve changed my mind I don’t want it. Because the watch has a contract can I cancel it within ...

Leggo1 by • Visitor
  • 454 Views
  • 1 replies
  • 0 Helpful

Resolved! Unlimited plan

Hello there I am looking to unlimited plan for my current account and I will pay monthly by voucher, unfortunately I cannot find it on website and app.

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