Apple Devices

Discussion about Apple's range of devices including unlocking your device

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iPhone 16 pro max

 Hi, I was just wondering if anyone has any information on when the iPhone 16 Pro Max stock will improve as I want to order one. But I don’t want to order it now and have to pay monthly for something I don’t have.Any help / information will be apprec...

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Ryan01 by Established Contributor
  • 1079 Views
  • 10 replies
  • 0 Helpful

IPhone 14 pro Max has stopped charging

Hello, I woke up this morning and my phone wont charge, i have tried many different original cables and no luck. Thats all there is to it... If i am on an EE contract am I entitled to a replacement? 

Nats5 by Visitor
  • 606 Views
  • 1 replies
  • 2 Helpful

Resolved! Monthly PLans to use with an Apple Watch

I’ve just got an Apple Watch and I can’t work which monthly plan that I need to have to use it! I have been with ee for years and have had a rolling monthly plan subscription for years and have been very happy but now this is all completely new and I...

Rachel_T by Investigator
  • 754 Views
  • 9 replies
  • 3 Helpful

Resolved! EE Comedy Email of the Day - Apple Watch Ultra 2

The following is a copy of an email I received earlier today about my Apple Watch Ultra 2 order. It’s the Black Milanese Loop version btw. I already have my new iPhone 16 PM in my grubby little mitt btw. 

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tomagion by Established Contributor
  • 495 Views
  • 3 replies
  • 0 Helpful

Can I use current sim in new iPhone 16

I currently have an iPhone 12 with Full Works iPhone sim plan. If I buy the new iPhone 16 direct from Apple can I just put my current sim into the new phone and carry on with my current airtime plan? 

cart78 by Visitor
  • 849 Views
  • 1 replies
  • 0 Helpful

Resolved! New phone not arriving and still being charged

Completely dissatisfied with the level of service I have experienced. I have ordered a new phone, paid for the first instalment and it still has not arrived (10 days late). I called EE to discuss this and was told that my order never went through des...

issy12 by Investigator
  • 380 Views
  • 3 replies
  • 1 Helpful

Resolved! Apple Watch

I bought an Apple Watch Ultra 2 on a contract with EEThe plan will only let me set the watch up for a family member, but the user has their own iPhone. Do I need a different plan? 

Wrlc by Visitor
  • 468 Views
  • 2 replies
  • 2 Helpful

Resolved! Preorder Apple Watch ultra 2

Good morning iam jus wondering when preorders will start for Apple Watch ultra 2 I no it’s Friday but at what time will it be the same 1pm as last year many thanks 

bazza12 by Established Contributor
  • 2838 Views
  • 21 replies
  • 4 Helpful

Resolved! Apple watch ultra

I've just bought an Apple watch ultra. When it asks to connect to my phone account it says i have to pay £7 per month. When i visited my local EE store they said it would be free. can anyone advise please? 

Pelham123 by Investigator
  • 1041 Views
  • 12 replies
  • 5 Helpful