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Discussion about Apple's range of devices including unlocking your device

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Replacement iphone - refurb or new?

Hiya,I broke my iPhone 16 PM on Thursday morning and insurance were amazing and got a new one to me by Friday afternoon. It's in pristine condition, with an N model number which I know means replacement. Its 'purchase date' is July 18 2025, according...

NatashaLou6 by • Established Contributor
  • 578 Views
  • 3 replies
  • 4 Helpful

Upgrade

Good morning I just went on the website to upgrade my phone and I think it’s a scam because every time I finished my order it was going on a thing saying not available try again later ? Can you please help me and let me know if I have done an order w...

Fergie54 by • Visitor
  • 371 Views
  • 1 replies
  • 3 Helpful

Resolved! No tracking from dpd

I placed an order today of a Iphone 16 pro max and i received a confirmation email from EE saying that my order is confirmed and with a xko reference number and my moey is also cut through my bank but i havent received any tracking through dpd or in ...

IPAD Air M2

Hi there I ordered a iPad Air m2 Sunday evening and I called ee today because I had no update on it and they said that it’s out of stock just wondering as it is the last years model if they would get it back in stock and how long it normally takes

Resolved! phone dropped in swimming pool

I have an apple phone and it dropped in our pool in spain. When we got it out it was still on but then it has gone off and won't turn on

nickyb72 by • Explorer
  • 517 Views
  • 4 replies
  • 7 Helpful

Need Invoice for AirPods

I am not an EE customer but EE had Airpods at a good price so I ordered them. I haven't got an invoice though and I need a VAT invoice for my expenses. There was no paperwork with them when they were delivered. When I log in I can see the order confi...

KS83 by • Explorer
  • 474 Views
  • 3 replies
  • 1 Helpful

Apple Watch order

Thinking of adding an Ultra Watch 2 paired plan to my account but I’m a bit confused about whether when it comes to numbers and PAC codes on the  app when looking to check out.Any help appreciated 

Mccl2025 by • Investigator
  • 472 Views
  • 4 replies
  • 4 Helpful

Apple Watch not delivered

I ordered an Apple Watch on the 15th. I have had no communication nor updates from EE about when I’m due to receive my delivery. I have rang them , call lasting over 35 mins and livechat to be told it would be within 7 working days. On 8th working da...

Resolved! Apple iWatch

HiI've just purchased a Series 10 Apple iWatch with cellular and GPS connectivity. I have a monthly contract SIM with EE. Do I need to contact EE to pair the iWatch to my EE contract? Also, do I need another SIM to make this all work? Many thanks!

Beth_1978 by • Investigator
  • 568 Views
  • 3 replies
  • 2 Helpful
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