28-03-2026 10:56 AM - last edited on 28-03-2026 03:43 PM by Michael_D
Hi can you block 12 years phone for not been able use it for 48hrs
28-03-2026 12:09 PM
Hello @Chrissy42 ,
Welcome to the community,
Please explain what your problem is?
We cannot block your phone. Are you trying to put a SIM card in an old phone and it will not work?
If that is the case, then it appears to be locked to another network and would need to be unblocked.
Where did you get this phone from and what network was it used on before?
28-03-2026 12:14 PM
I think OP means a 12 years old child's phone.
28-03-2026 03:31 PM
Hi @Chrissy42
Can you not take the phone off them.
Thanks
28-03-2026 04:37 PM
@Chrissy42 You can report it lost so the sim is blocked. This will not stop the device from using WiFi though. It should block within a few hours. You’ll then need to call back up when ready to say you’ve found it and the sim will be reactivated but this could take up to 24h to activate, This isn’t really a good option to block access for a time limit though as it could end being blocked for up to 72h.
you can block device from using WiFi via your own router and you can take the sim out of the device and this would be the better option.
28-03-2026 10:06 PM
Thank I’ll just wondering if there was a way at minute my 12old keep changing passwords on her phone keep having meltdown manage take iPad not phone yet nowadays technology has took over