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Discussion about Apple's range of devices including unlocking your device

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iPhone following a number port

Hi I have recently moved to EE and gave my PAC code. I received a notification to say that transfer was complete however my EE number remains on my phone. Calls to my old number still go to my old phone however if I phone from my new phone it comes u...

LucyPW by • Investigator
  • 646 Views
  • 4 replies
  • 1 Helpful

Ultra 2 Black Stock?

Hello,I ordered an Apple Watch Ultra 2 in Black last week, which has gone through however upon checking the status, all I can see is “usually dispatched within 14 days”.I spoke with someone at EE who couldn’t really give me any more information than ...

R7272 by • Investigator
  • 439 Views
  • 4 replies
  • 2 Helpful

Returns & IPhone 16 pro max flickering screen

Hello just wondering if anyone has had any similar issues. I currently need advice on two things. 1. I’ve had my iPhone 16 pro max over 2-3 weeks and I have not yet received the refund bag for my old phone and I’m worried about being charged2. my iPh...

Bxnny by • Investigator
  • 1460 Views
  • 3 replies
  • 0 Helpful

Billing contract

What brings me here today is i am how can i find out what month i can have a free early upgrade on my device contract as when i had this one i have now i was able to upgrade around 2-3 months early without having to pay for the rest of the contract. ...

Resolved! Accessing EETV app on my Apple TV box 4k

For some reason I’m getting an error when I try and view eetv app on my Apple 4k box saying I need a valid EE TV subscription code:  AAU910.  I’ve been a subscriber for a number of years and accessed the app previously, not sure why this is suddenly ...

Resolved! iPhone 13 Pro front screen repair.

On Saturday I’m getting my phone repaired for the front screen but the problem I’m having is that when I booked my appointment it never said a price so I’m hoping someone knows the price of a front screen repair for an iPhone 13 Pro. Thank you!!

Resolved! Transfer e-sim to new phone

Hi. I have my new iPhone arriving tomorrow and I will need to transfer the esim from my old iPhone to the new one. How do I do this? Please note that I have purchased the new iPhone directly from Apple and not EE. Thanks. 

Uturn by • Explorer
  • 136664 Views
  • 24 replies
  • 32 Helpful

Resolved! Inclusive Extras only display Apple

I recently upgraded my phone, and now i'm unable to select Xbox Game Pass as an inclusive extra like I have had for the last two years. I can now only select Apple Music, Apple One or Apple TV+. Has Game Pass been removed, I can't see anything online...

MJE14 by • Visitor
  • 481 Views
  • 1 replies
  • 1 Helpful
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