Forum Posts

Resolved! iPhone 16 Pro Max New or Refurbished Replacement?

I just got off the phone with EE because my iPhone 16 Pro Max is damaged and not running as it is supposed to be. They said because I’m under the 14 days of return/grace period, I’ll be able to get a free replacement device.I asked whether it would b...

Cant make or receive calls

HI, I have upgraded my phone to an iPhone 13, and now cannot make or receive any calls etc.  I have no signal where we live so cannot call 150.  Does anyone know how to get my phone working again?  I have also reset it again and reinstalled it, hopin...

LNikki by Explorer
  • 385 Views
  • 4 replies
  • 0 Helpful

Resolved! No service

I have had no service all morning, I’ve reset, done airplane mode, updates my phone. It still isn’t working, any ideas what I could do? 

Ndw22 by Visitor
  • 396 Views
  • 1 replies
  • 2 Helpful

Resolved! Apple Watch

Do you know how to connect your phone card and watch to esim?

水晶cc by Investigator
  • 594 Views
  • 7 replies
  • 6 Helpful

Resolved! What can EE do to help locked iphone?

Yesterday I got a security alert from apple over an attempt to access my iCloud in a foreign country, in a panic I changed my passwords including my phone passcode. I used the new passcode a few times but went on to forget it and have been locked out...

Resolved! Upgrade when can't received verification text

My old Iphone SE has died and won't charge. Trying to upgrade online and by telephone. But both say they need to verify by sending text. But obviously can't receive the text. Can I get round this by going into store? Very frustrating.

JH128 by Explorer
  • 440 Views
  • 3 replies
  • 5 Helpful