Apple Devices

Discussion about Apple's range of devices including unlocking your device

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Resolved! Disappointed with ee executive complaints

@EEcust Disappointed with @EE — charged us for services we never received, ignored multiple complaints, and offered zero support. Completely unacceptable service. Customers deserve better. #CustomerServiceFail

7112 by Investigator
  • 970 Views
  • 8 replies
  • 2 Helpful

Resolved! iPhone 15 battery and overheating

I just got the iPhone 15 less than a month ago. From day 1 I noticed it doesn’t hold battery & takes ages to charge despite using a fast charger & head. Not only that but it overheats all the time. Battery health is normal… 100% max capacity. My scre...

Kelsee05 by Investigator
  • 1044 Views
  • 5 replies
  • 3 Helpful

Resolved! No confirmation email

I placed an Iphone 16 pro max order but I did not recieve any confirmation email i checked the spam folder as well please tell me how i can get my order number and everything payment is already done from my side

Resolved! Send a compliment

I would really like to send a compliment to 2 staff members but I’m unsure how to do this.I have just switched to EE as you are the only UK network who could do what I needed - I wanted to set up a Apple Watch on a family plan for my son to use with ...

Sarah-ka by Visitor
  • 510 Views
  • 1 replies
  • 1 Helpful

Resolved! Horrible service

Hello, my husband bought a Samsung Flip 5 for me. After 1 year of using, the screen is not showing correctly. The company has not  supported me.  They have just sent me from one shop to another. Service is horrible. I asked them to return money becau...

Use same number on Apple Watch

Hi all,this maybe a stupid question incoming!I’m finally giving up FitBit and moving to Apple Watch. The plan I’ve selected says ‘uses the same number as your phone’ when I go to checkout it asks me to enter a pac code to transfer it across. Does thi...

linsi by Explorer
  • 3543 Views
  • 6 replies
  • 3 Helpful

iPhone 15 Bluetooth problem

I recently purchased 2 new iPhone 15 phones and since using them I can’t get a connection to any Bluetooth device ? Hands free vehicle devices etc

Resolved! Brand new phone imei blocked

I ordered a new iPhone 16 pro (sim free) from EE. When it arrived the seal looked like it was tampered with and the handsets imei number was blacklisted. EE have removed the blacklist now. But I’m wondering is this somehow a scam, and if I’ve really ...

P_od by Visitor
  • 796 Views
  • 2 replies
  • 4 Helpful