Apple Devices

Re: Previous orders

Would you be able to tell me what iPad I had on contract with yourself please 

Can’t add an order

I’m trying to add AirPod max to an order but it’s saying can not navigate to distination. What does this mean ? 

Upgrading

Hi, I am trying to upgrade my phone because the charging port has died. As such i can't receive the pin code for confirmation. is there a way i can still upgrade with out the pin or an alternative way of receiving the pin?

I cannot receive order reference number of iPhone 15 pro

I've just finished order of iPhone 15 pro on EE website and paid 80£ for upfront. But they didn't send me the confirm email. Could you let me know what the problem is please? Thank you 

I can’t full access in my ee app

Apple Watch series 9 can't set up mobile service

Hello – I have a new Apple Watch Series 9 (bought directly from Apple) paired with an iPhone 13 Pro – both updated to the latest software – and can't set up the mobile data. I've had a long chat last night with tech support on 150 with a promised cal...

iPhone mini

Recently upgraded to an iPhone mini. Love the phone but since I’ve upgraded I’m having a nightmare with calls. Pretty much every person I call or calls me cannot hear me. I can hear them perfectly fine, my signal says a range of between 2 and up to 4...