27-01-2026 09:55 AM
Like what I said in the subject bar my iPhone 15 has stopped working after I got that scam message i don't know if its coincidence but my phone not switching on.
27-01-2026 11:43 AM
Hi @KN90
I am sorry to hear you are unable to turn your phone on after you have received a scam message.
Did you click on any links provided in the Scam message?
You can try and force a restart by quickly pressing and releasing the volume up button, then volume down, then press and hold the side button until the Apple logo appears.
When you plug your charger into the phone does the charging battery symbol appear?
Thanks
Ritu
27-01-2026 11:57 AM
Out of interest, what was contained within the text message?
It would be unusual for a simple text message to cause these symptoms.