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I got a text message yesterday and now my iPhone 15 has stopped working

KN90
Investigator
Investigator

Like what I said in the subject bar my iPhone 15 has stopped working after I got that scam message i don't know if its coincidence but my phone not switching on.

2 REPLIES 2
Ritu_D
EE Community Support Team

Hi @KN90 

I am sorry to hear you are unable to turn your phone on after you have received a scam message. 

Did you click on any links provided in the Scam message? 

You can try and force a restart by quickly pressing and releasing the volume up button, then volume down, then press and hold the side button until the Apple logo appears. 

When you plug your charger into the phone does the charging battery symbol appear? 

Thanks 

Ritu

 

bristolian
EE Community Star
EE Community Star

Out of interest, what was contained within the text message?

It would be unusual for a simple text message to cause these symptoms.