Android Devices

Discussion about devices operating on Android including unlocking your device

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

JordanTA by EE Knowledge Specialist
  • 1666 Views
  • 6 replies
  • 12 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 69074 Views
  • 91 replies
  • 28 Helpful

Resolved! Inclusive benefit Apple Music not linked

I changed my Inclusive Benefit to Apple Music via my account on the ee website. My account says it is active but Apple Music says there is no ee account linked to my phone number. I have spent literally hours on the phone to both ee and to Apple to n...

Salbusdr1 by Investigator
  • 746 Views
  • 4 replies
  • 4 Helpful

Resolved! Weather date on home screen wrong/stuck

A disabled lady who lives opposite me has a Samsung Galaxy A12 bought through BT/EE. On her home screen she has weather displayed (cloud with temp) with a date and time beneath it which is wrong and appears to stuck on 12/2/25 20:45. When I tap it th...

PBAB by Investigator
  • 1674 Views
  • 1 replies
  • 2 Helpful

Resolved! Cannot carrier unlock huawei mate 20 pro

I have been trying to unlock my Huawei but when I put in another sim from another provider there is no prompt and I need to update my Huawei to harmonyos bc ee is not pushing updates for this device anymore Can someone pls help? 

New phone

Hi all, I've recently joined the EE network however my android phone is from Three. I can't seem to get my new device (phone) to work. When I switch it on it keeps saying "enter password". I don't have a password.  I was given a PAC code a while ago ...

RA502 by Visitor
  • 430 Views
  • 1 replies
  • 2 Helpful

Galaxy Watch Ultra - Removed data plan, can't re-add.

I removed the data plan from my galaxy watch ultra after getting the persistent notification on my phone about my plan being set up.I then tried to add the plan again and I'm getting this error message.Called 150 twice today, 1st time my esim was res...

Screenshot_20250213_210847_Galaxy Watch7 Manager.jpg

Incoming & outcoming email settings

Just trying to set up my parents mobile phones. They've just changed over their broadband provider. Had not support so don't have the server settings from EE Can anyone send me a copy please x

phone Keeps getting hot

I've got a Samsung  Galaxy S22 it keeps going really hot where is to hot to hold onto. It doesn't matter what I'm doing on it just gets really hot.Has anyone else had this problem with the phone  

niks35 by Visitor
  • 433 Views
  • 1 replies
  • 2 Helpful

Pixel 8 esim issue

I bought a pixel 8 last year and trying to set up an esim for holidays. But keep getting error message when scanning QR code. It's says scan QR code from EE too, but phone is unlocked and bought the esim from elsewhere.  

1000013592.png 1000013594.png