Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Faulty smartwatch

I've had a faulty samsung smartwatch now for 11 days which EE have been shocking at dealing with, originally I was told to claim through insurance which I did, to be told it was successful to then be told it pending and need to talk with tech because...

Mobile app has stopped working, and no longer compatible with my device?????

What is going on?? There seems to have been a recent update??

Galaxy Watch4 LTE with non Samsung phone UK (EE)

I purchased a Galaxy Watch4 LTE with a view to use the LTE feature so I am always connected for notifications with work.On Pairing it says the LTE plans are not supported with my device (Pixel 6 on EE).I see there is a workaround using a Samsung phon...

Samsung Zflip3 screen

I have a zflip3 which I have had since September and over the past couple of months the screen protector that comes pre-applied on the phone to protect the screen has lifted away in the join where the phone folds causing dust to enter. I have sent my...

I want to Google pro on a laptop

Wi-Fi calling disappeared

Since the last update a few days ago Wi-Fi calling has disappeared on my Huawei P smart. How can I get this back?

Resolved! VERY IMPORTANT VOICEMAIL

Hi there,Im on the samsung S20 5g, and i just got a message left on my voicemail from my great aunt that i very much want to have forever..Is there any chance i could save this on my phone forever instead of just the 7 days,Thank you for taking your ...

EE Unlocking Phone Error

Hello AllA very urgent post, I just flew from the UK to Hong Kong and they have some pretty strict covid rules that require data to update apps etc. As a result I tried putting a local sim card network and it seems my phone is locked. I tried the unl...

Connection problems between Samsung Galaxy and home router

We've just changed our home router. TV and tablet connect to it with no problems, but our Samsung Galaxy phone keeps disconnecting. I've tried restarting the phone, forgetting and reconnecting, switching aeroplane mode on and off again, and resetti...

My number is appearing in a foreign format, its format is now XXX-XXX-XXXXX

In the About Phone section the numberFor some reason it now appears in what I imagine is an American format.Could there be any reason for this?