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Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Manager
  • 60753 Views
  • 91 replies
  • 28 Helpful

Order

Hi I haven't received an email or any confirmation regarding my order which suppose to arrive tomorrow.

Naf4 by • Visitor
  • 330 Views
  • 1 replies
  • 0 Helpful

Fed up with waiting

Hi I need a call back ASAP as phone still not working been trying to sort this out for nearly 48 hours.I look forward to your reply 

WiFi now slow on S23

Hi everyone Can anyone help with this, please?My WiFi went down on Friday, I restored it but ever since my 5G on my S23 has been really slow, images not loading etc. and the connection disconnecting.Is there anything I can do other than turn my devic...

Samsung s24 ultra One UI 6.1.1

On Monday it started to rollout the samsung one UI version 6.1.1 on samsung s24 phones. Many people have reported they have it  However EE devices still seem not to have it ? Does anyone have this update yet or know when it may arrive ?  Many thanks 

Samsung customer Service

I have the fold 5 and have had many problems with the wifi and bluetooth sensor. Samsung did have an authorized repair center do a repair which took months to get done. the device is still having the exact same issue and now they won't repair the dev...

PHONE CHARGING

I have a brand new phone coming todaywhat are the rules for charging the phone now to keep the battery the best performance it can?I used to charge it all night and then use it and just charge it after that when I thought it would need it

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