Android Devices

Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 60752 Views
  • 91 replies
  • 28 Helpful

S22

My S22 seems to take a long time to charge and if I am using it, it overheats to the point it is red hot too touch.  Does any1 else have this

Rocky001 by Investigator
  • 589 Views
  • 7 replies
  • 1 Helpful

Resolved! Google wallet not working

HiI've got a POCO F3 5g and I've recently moved to a EE sim only, from PlusNet mobile, and after I inserted the EE sim card into my phone, contactless payments through Google Wallet won't work. The wallet app all works perfectly well, no error messag...

jj494 by Investigator
  • 2514 Views
  • 16 replies
  • 5 Helpful

Resolved! Can't add data to Pixel Watch 3

Just received my Pixel Watch 3 LTE from EE, but I can't add my esim. I'm getting the below in the watch app. Can anyone advise a solution? Thanks.

Screenshot (10 Sept 2024 12_11_18).png
norwoody by Established Contributor
  • 721 Views
  • 1 replies
  • 0 Helpful

Pixel pro 9 Fold Screen Fault

Ok so finally received my 256gb Pixel Pro 9 Fold.  However after less than 2 days moderate use the inside screen had a thin pink line appear horizontally accross the whole screen a few milimeteres up from the bottom.  Turned the device of and on and ...

Resolved! locked out of phone

Hi I have just got  anew samsung s24  and whilst setting up the phone it asked me to download security update before i had set up my screen lock pin now after phone has restarted it is asking to put pin in on 

Pixel watch acreen

Hello I've got my pixel watch on last Friday when I receive it had a dead pixel line in it . Woke up Saturday now is 2 lines in it . Tried to do the throbleshooting as resetting then updating it . Stayed on .Went to the shop they couldn't help becaus...

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Resolved! Unlocking an EE phone

Hi, I'm trying to unlock an old EE phone of mine so my son can use it with a Smarty pay monthly SIM. I've been through the guide and got the unlock code from EE. When I put the Smarty SIM in the EE locked Samsung Galaxy S10, it comes up with the foll...

Resolved! 150 text problem

Rung up 150 at the beginning of last month as if u text ba for balance to 150 it comes back saying unavailable when I spoke to ee they said they r aware of the problem n it should b sorted in a week n to keep trying but it still isn’t sorted and it’s...