Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

EE App is still not Available on apple store

APACHE060
Established Contributor
Established Contributor

‎19-08-2025 11:13 AM

Hello,

Can some help me, trying to download the EE App from the Apple store can download and install the App but when I open it the following message comes up saying the app is still not available but should be soon.

Thanks 

 

0 Helpful
3 REPLIES 3
Schockwave
EE Community Star
EE Community Star

‎19-08-2025 01:18 PM - edited ‎19-08-2025 01:20 PM

@APACHE060 , not sure why you are having this problem, as I am able to use the app without any problems. I would suggest speaking to customer service about this, as this does not seem right at all.

You have also posted this in the Android forum rather than the Apple forum. 

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
0 Helpful
Chris_B
EE Community Star
EE Community Star

‎19-08-2025 02:07 PM

@APACHE060  That’s because accounts were offline when you tried doing this  EE  do account maintenance when it’ll cause the least disruption.   The app is a portal your your EE account.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Leanne_T
EE Community Support Team

‎19-08-2025 03:19 PM

Hi @APACHE060 

Thanks for coming to the community. 

Can you log into the app this afternoon?

If not, which device are you using? What software version do you have on the device?

Leanne 🙂