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Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Manager
  • 62336 Views
  • 91 replies
  • 28 Helpful

Moisture in charging port

HiThree months ago I paid for a new charging port as I was getting the error that there was moisture in the charging port.  I have now just got this again! Surely a new one should last longer than 3 months?I have an A52s which does not support wirele...

Whisperz by • Investigator
  • 632 Views
  • 9 replies
  • 6 Helpful

Google pixel 8 problems

I got a Google pixel 8 on a good as new contract ever since I have had it 4 months now it has been randomly turning its self off and some times I can't turn it back on till I plug it in to a charger but then it still might just turn it's self off I h...

SamT88 by • Visitor
  • 386 Views
  • 1 replies
  • 0 Helpful

Resolved! Unlock samsung phone

I have followed the instructions for unlocking my Samsung phone, I get the 16 digit code. The instructions then send you back to the page that has no other instructions and does not at all tell you how to unlock the phone. I followed online instructi...

Repair charge z flip 5 7 months old

Had my z flip 5 since November 2023 had no problem with it until now folded down and opened it up again and main screen is blank took to my local EE store who sent it for repair now received a message to say repair not covered by warranty and looking...

AliB1976 by • Visitor
  • 1230 Views
  • 4 replies
  • 0 Helpful

Can EE lock my phone?

Hello, I am Emanuil from Bulgaria.Yesterday i bought a second hand samsung galaxy 21+ from a pawn shop. The phone had no marks and had factory stickers. At first I was happy about this fact, but then I thought about the possibility that it was bought...

Emanuil by • Visitor
  • 365 Views
  • 3 replies
  • 0 Helpful

No email confirmation or receipt of order

Hiya I ordered a new galaxy s24 ultra last night with a chap on the phone, I do have his name and email. However I've yet to receive an email confirmation or dpd email about delivery. My phone has stopped working so I need my new phone ASAP.Nothing i...

Hi good evening few months back I bought Samsung phone for my wife but see don't like Samsung phone bcse long time she using iPhone but she is not happy at all with Samsung phone ..my phone is still in contract with ee ..can someone help me sign swit...

Krishubh by • Explorer
  • 339 Views
  • 3 replies
  • 0 Helpful

Google Pixel 6, 7 & 8 connectivity problems

Has anybody experienced serious network connectivity problems when using Pixel models 6, 7 or 8? And if so, do you know if Google has resolved the problems which are apparently hardware based? There are a lot of threads online about the problems init...

AndyB957 by • Explorer
  • 406 Views
  • 2 replies
  • 0 Helpful
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