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Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Manager
  • 64396 Views
  • 91 replies
  • 28 Helpful

Oppo X8

Hello does anyone know if EE will supply the new oppo x8 series on PAYM please as 02 so Thankyou 

Esim and Samsung watch ultra

Where to start with this absolutely terrible experience with EE.  S23 Ultra phone and Samsung Galaxy watch ultra can't setup an esim getting error 512. Spent over an hour on the phone with level 1 and Level 2 tech support this morning and both basica...

Bobo851 by • Explorer
  • 1276 Views
  • 7 replies
  • 1 Helpful

Resolved! unlocking a new Samsung A15 mobile phone

Hi, I recently bought a new Samsung A15 mobile phone from EE. As I was setting it up I must have pressed a wrong  command and the phone has locked, saying I need a pin to get back in. I entered  what I thought was the correct pin but still cannot ope...

Device Repair Tracker - Still Awaiting Device

Handed device into store 11 calendar days ago and was informed 10 days to receive device back. Known issue of screen unresponsive with Flip 6 and so should be straightforward.Checked tracker over the last week and still shows awaiting receipt at repa...

Kerr8572 by • Visitor
  • 394 Views
  • 1 replies
  • 0 Helpful

Problem with proof of barring

So recently i've claimed on insurance with barclays tech pack (likewize), EE has sent me all proofs but they keep rejecting the proof of barring, saying its not showing up on their system as being barred i've called up EE many times now and for whate...

Dompaul by • Investigator
  • 1805 Views
  • 16 replies
  • 0 Helpful

Warranty Scam - Still happening

Ive been the subject to the warranty scam, i thought something didnt seem right and thought i would google EE scams and came across this forum last post was in 2023.. its still happening tho.had sent my phone off direct to samsung 3 weeks ago fold 5 ...

Treated like an imbecile

Have had a Samsung Flip 6 for 2 months and the touch screen has failed (frozen).Took phone into an EE Store to send off for repair (paperwork states general wear and tear) this I will dispute Anyway got a call this morning from EE stating that my pho...

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