Forum Posts

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 63037 Views
  • 91 replies
  • 28 Helpful

Unsuccessful network unlock code

Hi,I have a Galaxy A20e which is locked to EE.I got the IMEI numbers (1 for each SIM slot) using *#06* on the phone.I've used the page here to enter my IMEI (the one for SIM slot 1, the other said it wasn't valid).The next page confirmed the phone mo...

Resolved! Error message when trying to unlock my old Huawei p30lite

I've upgraded my phone and told my daughter she could have my old phone which I'd had for years. It is Huawei p30lite and she already has a pay as you go SIM with another network but had broken her handset. I've tried to unlock the device using the d...

Shanste by Visitor
  • 858 Views
  • 6 replies
  • 1 Helpful

Voicemail Deletion

I received a voicemail last night, listened to it, pressed '3' to delete but I'm still getting notifications to say I've got a message. I've now rung my voicemail several times and it's still there.  On pressing '3' don't get "message deleted" like n...

Vicki_47 by Contributor
  • 538 Views
  • 4 replies
  • 0 Helpful

Phone

Hi so I put an order in for a phone and it took the upfront money out my account but not got any email to confirm my order or a tracking order number just wondering if someone could help ?

BeccaC2 by Visitor
  • 351 Views
  • 1 replies
  • 1 Helpful

Uk

Hello, I have a Google pixel phone and it has just died-seemingly permanently. It has an eSIM. How do I obtain all my apps and contacts etc from this phone and transfer to another android phone. Thanks in advance. 

DBJON by Explorer
  • 431 Views
  • 3 replies
  • 0 Helpful