Skip to main content
Forum FAQ's

Android Devices

Discussion about devices operating on Android including unlocking your device

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Manager
  • 60750 Views
  • 91 replies
  • 28 Helpful

New Phone

What is the process for me to change my phone from Haiwei to Samsung if I want to mirror all of contents?Sim size is same…if I move SIM card from one phone to other what do I do next to ensure I can continue using phone as if I I had not changed phon...

jfostern by • Established Contributor
  • 335 Views
  • 3 replies
  • 3 Helpful

Resolved! Mobile Data not working!

Phone: Samsung Galaxy S8 (not blocked on any network).Recently moved in the UK. I got myself a pay-as-you-go SIM from Three3 provider for the 1st month, but later I switched to EE for a monthly plan SIM card.Ever since I received the SIM card, I have...

AlinMega by • Investigator
  • 35175 Views
  • 34 replies
  • 8 Helpful

Resolved! My IMEI number is not working

Hi, Im trying to unlock my old Samsung Galaxy S7 edge to any network as i need to use this phone until i can afford a new one but when i enter my IMEI number it says "Sorry, something went wrong on our end. Please enter your IMEI again or come back l...

Tasia93 by • Visitor
  • 435 Views
  • 1 replies
  • 2 Helpful

Upgrade EE awful

EE treat people like crap Will be cancelling everything to do with them .I wouldn't have anything to do with themWouldn't recommend them to anyone 

Resolved! RCS chats stopped working

My RCS chats stopped working on my Pixel 6 on the morning of October 1st. This happened to my phone, my wife's and my parents as well. We are all with EE and can no longer send RCS chats. RCS chats says 'connected' under Messages settings. I've tried...

Jbone24 by • Investigator
  • 1256 Views
  • 11 replies
  • 6 Helpful

Resolved! Device Unlocking Code not working

Hello,I am currently trying to unlock a Samsung Galaxy J3 (2016) from EE. I have entered the IMEI into the online tool, but the code it has provided is being stated as invalid when entered into the phone. Does anyone have any tips on how I can get th...

FGraves by • Explorer
  • 1010 Views
  • 6 replies
  • 3 Helpful

Resolved! Free gifts

Hi I've just got a new phone a35 and watch 7 and the shop assistant said with these I get two free gifts some fancy scales and a fit bit but how do I get these ? 

Top Helpful authors
More