Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Resolved! My A20e is locked to EE

My A20e is locked to so and I can't use my 02 contract sim need to get it unlocked to all networks how do I do it and what's the cost

Resolved! Can't track my order and no update!

Hi there!So I ordered a new contract phone and got the confirmation email with the XKO number and order details etc. It said if they need anything else I'd get SMS with the XKO number otherwise I'd get a text from them when my order is on its way. I'...

Refund my money

Please refund my money

Resolved! s25 ultra and payment options

Hi I hope you are well I am happy sending a message to you I found your post on ee apps regarding s25 ultra and payment options. I need to confirm this information before I ener any contract with the company. 1. Does the phone accept universal sim

Resolved! 1 ui 7 update for s23fe

Waiting for release of the update why do it for s24 and wait a week of so for the rest

Здравствуйте как можно сменить тарифный план?

Resolved! Samsung A16 5G

I've received this as my new phone but no charger !!! How do I charge it please ?

Resolved! Samsung one ui 7

I was wondering if there was any information with regards to the release of samsung one ui 7 which was released on 7th Apr as I believe it is there stable version.

Resolved! Microphone

I have a Google pixel 8a and had it for about a month now and my microphone when I'm taking videos isn't working and sounds like wind blowing on it (even when I'm sat in the house) I have cleaned it, checked all my app permissions, the phone is updat...

Invoice number

I upgraded to Samsung S24 ultra with a claim for free Galaxy 7 watch.I cannot find the invoice number to claim Ive checked orders, but the phone is still in transit even though I've had it for a week.Any help appreciated