Android Devices

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Moto Edge 50 Neo Specs

The Moto Edge 50 Neo has 8GB of RAM and 256GB of storage, so can anyone explain why the version listed for sale on the ee site has 12GB of RAM and 512GB of storage? Did ee get Motorola to make a special version just for them or is it just a mistake o...

Resolved! Wrong number appears after sending texts

My phone (Motorola) seems to work fine, I can send/receive calls and send/receive texts. However when I send a text or reply to a text, the message shows up on the other phone with a completely different number to mine. Any suggestions?

Tnt sport

How do I watch tnt sport please.....I watched it ages ago when I bought phone but can't for the life of me work it out nowI pay monthly so assume I still have access???

Resolved! Mck code issue

I need to unlock my sumsumg z fold3 5g with MCK code ..if any one can help to resolve this problem..?

Resolved! 16 Digit Sim unlock code for Samsung handset not working

Hi,Trying to unlock Samsung Galaxy Ace 4 that is locked to EE Network. I've got the 16 digit code from entering the IMEI number but it's not being accepted. I can't get anymore info about unlocking it from the email I was sent as it keeps returning...

Resolved! Samsung Tab 6 screen failure

Hi Have a Galaxy Tab s6 ( not Lite) with a screen that doesnt function - as best I can tell the tablet turns on I get haptic feedback on contact and vibrations when I plug it in but have no way of knowing if it still properly funtioning and whether w...

Resolved! Lost my phone in China

Help please. I have come from the UK to China to visit the Canton Trade fair and on the first day I lost my phone a Galaxy S24 Ultra. I need a phone urgently as communicating here is causing me some distress. There is a Huawei shop next door to my ho...

Moisture in charging port

HiThree months ago I paid for a new charging port as I was getting the error that there was moisture in the charging port. I have now just got this again! Surely a new one should last longer than 3 months?I have an A52s which does not support wirele...

Google pixel 8 problems

I got a Google pixel 8 on a good as new contract ever since I have had it 4 months now it has been randomly turning its self off and some times I can't turn it back on till I plug it in to a charger but then it still might just turn it's self off I h...

Resolved! Unlock samsung phone

I have followed the instructions for unlocking my Samsung phone, I get the 16 digit code. The instructions then send you back to the page that has no other instructions and does not at all tell you how to unlock the phone. I followed online instructi...