I have a Samsung tablet through my EE account and it's not working

[ClaraPvdb]

My main contract is for an Apple phone and I also have a Samsung tablet on my plan.

I recently lost access to Notes and to Penup after the device updated. 

Can I get technical support for this device through EE, or do I have to go to Samsung? 

[Matt_124 · Accepted solution]

If it relates to the software on the device after an update, it would be Samsung who could advise on this as they issue the updates.