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My dog is available
I use 2 x sim cards for work and streaming dongles.when i come to manually top up, your app doesn't work as it should (never has) and if i use you website it ALWAYS crashes and shows error messages. its VERY HARD WORK just to top up.Feel free to get ...
Resolved! Gambling website
Hello, my ee mobile data wont allow me on gambling websites including the lottery website, how can this block be prevented? I've checked all my settings on my samsung a56 phone and nothing seems to be working
pages with images slow to load
Been a customer of BT for many years, now moved over to ee due to the better pricing package offered, we have FTTC with 36 meg down / 6 upSince moving over a few months ago I have noticed a considerable delay loading pages with lots of images from, s...
Upgrade phone
I upgraded my mobile phone and paid the £30 fee and had confirmation email of my new phone but the tracking number does not work and had no emails since and no record of it on my online account any ideas ?
IPhone 17 pro max
Does anyone know how long it will be before I get my iPhone 17 pro max I had a email today to say my order is on track . When I ordered it said usually dispatched within 14 days I’m on day 8 now
Resolved! EE Smart Hub Pro router issue
Anyone else facing this issue? I set my 2.4 GHz to a fixed channel 6 and saved. The setting doesn't hold and changes to channel 11. I have factory reset the router and the firmware is up to date.Firmware version:r2.64.2-R-1210501-PROD-1App version: 2...
EE 5G Router drops connection several times a day
I bought a new 5G router in July 2025. Ever since, the internet has worked fine some of the time, then intermittently drops out (for 30 seconds or so), and comes back up. Or sometimes we need to reboot it to get it back up. I am unable to get fibre b...
Game Pass
Has anybody had problems receiving their game pass activation email ?? I’ve been with EE since October 6 and still not receive the game pass activation email, 3phone cal over the last 5 weeks making inquiries and it now seems I’ll have to make a 4th ...
Resolved! Trying to make a purchase but cannot check out
I've been trying to purchase a new phone and contract but when I click to check out I am returned to the home screen. This is the same on the app and website. When I try to log in I'm told that my account is now closed and when I try to create a new ...
