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Discussion about devices operating on Android including unlocking your device

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SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

JordanTA by • EE Knowledge Specialist
  • 1155 Views
  • 6 replies
  • 12 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Manager
  • 67151 Views
  • 91 replies
  • 28 Helpful

Google Pixel 6 Pro 5G unusable

Hi,Had a Pixel 6 Pro for 5 months, 40gb data allowance. Encountered problem where no data is available on 5G, even though good signal, but phone will not automatically drop to 4G and there is no menu option to disable 5G. So have been having to go in...

NickRF1 by • Contributor
  • 975 Views
  • 5 replies
  • 0 Helpful

Samsung Flip 4 - Malfunction after 28 days

Hi all, I recently upgraded my contract and decided to go with the Flip 4 for something different, The screen has already stopped working and there is a huge line in the middle of the fold area.I rely on my phone for my business so luckily, I still h...

Streety19 by • Investigator
  • 940 Views
  • 2 replies
  • 0 Helpful

Lost phone

Hi, I’ve lost my phone not long ago, the battery should still be strong. Is there anyway I can track my phone? Thanks 

Eddie994 by • Visitor
  • 803 Views
  • 3 replies
  • 0 Helpful

Charger

Am I the only one who didn't know that you don't get a charger with the new Samsung A13 5g? 

SIM Card problems

Does anyone have a Samsung A13?  I got a free one when I changed provider to EE. For some reason, A. it takes two days to fully charge, and B. the Sim card isnt working.

SusieTB by • Explorer
  • 404 Views
  • 3 replies
  • 0 Helpful

Password

How or where can I find my Android password I need it for mobile hotsot 

Nck

Hi I have an Huawei p20 Pro it asking me for nck 

cracked screen on Samuns s22 ultra - 450£ to upgrade

Not looking for any help as EE is an absolute joke of a company. had a  SCRACKEDscreen screen on my phone, have insurance, claim went through but no box to send to me to send it back and then had an email saying claimed accepted and done with even th...

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