14-01-2023 04:23 AM
Hi guys!
Please this is my first time of using a samsung phone. I entered a wrong unlocking code for a number of times and the phone is now saying that I need an MCK code to unlock. Please I did not know anything about the unlock code hence my inputting a wrong code.
I need your help guys. My phone is Galaxy A40.
Many thanks!
14-01-2023 08:50 AM
Hi @Tinor
Read this post
https://community.ee.co.uk/t5/Android-Devices/MCK-code/td-p/1028382#.Y8JsIHL7HC0.link
Thanks
14-01-2023 09:38 AM
Hi Chris.
Please I do not have an unlocking code and my phone is asking for MCK code. Please how do I get it done? It is my first time of using a Samsung phone. Please help me. The phone is Galaxy A40. Thank you
14-01-2023 11:01 AM
@Tinor : Then apply for your unlocking code via the link I give above. Then use the method for obtaining the MCK from it via the link @Leanne_T gives above that.
14-01-2023 11:16 AM
14-01-2023 11:25 AM
@Tinor You need to request EE to unlock your device once you have the unlock code from EE ( do not enter that code on the device yet but you will need it to get the MCK code ) you then need to read the links provided by @Northerner and @XRaySpeX on how to get the MCK code. Once you have entered the MCK code you can then enter the unlock code on the device.
Your only other option is to go back to the person who sold you this device as they sold you a device that’s not working. Where did you get it from ?
14-01-2023 12:16 PM
It was a gift from someone who stays in Austria.
14-01-2023 12:19 PM
Thanks guys for the help so far. My mobile phone has two IMEI numbers as the phone has two sim slots.
What do I do?
14-01-2023 12:24 PM
I have followed the link but I stopped where I was asked to I put my number. I inputted my mobile number but it did not go through. It tells me of an EE Number.
Please this phone was a gift from a brother from Austria.
How do I resolve this guys, Please?
14-01-2023 01:22 PM
Hi @Tinor
The only reason you're asked for a MCK code is if you're trying to unlock the device so you can use another network. You need an unlock code as per the thread I linked you to. If you don't have the unlock code then your device is a paperweight. Your mobile number is useless.
@XRaySpeX has provided the link to obtain the unlock code, then when you have it follow the link I provided above.
Thanks