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Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Manager
  • 60872 Views
  • 91 replies
  • 28 Helpful

Resolved! Samsung A30e keeps saying no SD card

My phone keeps saying SD card has been taken out and to restart it, when clearly it hasn’t.   It went for repair yesterday, but they couldn’t find any hard ware problems, so they updated software.  Problem is still persisting.  Any ideas?

Ju42 by • Investigator
  • 978 Views
  • 11 replies
  • 0 Helpful

Returns

I would like to return my pixel I have had for a few days less than 14 and switch to iphone would it possible without ee running another credit check.

gal1l0 by • Investigator
  • 468 Views
  • 1 replies
  • 0 Helpful

Re: New phone box looks like it's been run over!

I just received my Sony Xperia 1 IV (upgrade) and the box was loose in a plastic delivery bag (dpd), all the corners of the phone box were dented as well as the edges have some sharp looking dents as well ... the seals on the box were warped but unbr...

crunchy by • Contributor
  • 751 Views
  • 3 replies
  • 0 Helpful

Galaxy Watch 4 (LTE)

I just managed after several failed attempts and calls to purchase the £7 30day data package for my smart watch, in the hope it would link to my existing mobile number, So far no confirmation and I am still not able yet to make or receive calls, with...

G_W_R by • Investigator
  • 1154 Views
  • 6 replies
  • 0 Helpful

S21 keeps restarting and getting hot

Hi dosent matter what iam doing making a call, on video call on line my phone just restarts it self and just happens out of the blue and the other day got really hot this has only happened once  any one had the same sort of issues, spoke to ee techs ...

Tinab777 by • Visitor
  • 473 Views
  • 1 replies
  • 1 Helpful

Pre Installed Screen Protector

The pre installed screen on my Samsung Fold 3 has not yet lasted a year but has started coming away from the centre of the screen. To me that means that the protector is part of the mobile, however, my local EE shop says that is not the case and that...

daypdx by • Visitor
  • 300 Views
  • 1 replies
  • 0 Helpful
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