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Discussion about devices operating on Android including unlocking your device

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SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

JordanTA by • EE Knowledge Specialist
  • 1673 Views
  • 6 replies
  • 12 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Manager
  • 69100 Views
  • 91 replies
  • 28 Helpful

Upgrade

Hi, I'm due an upgrade on my phone. I don't want to pay more than £35 pcm, I work for the NHS so was wondering about discount. Was thinking about the Google pixel or an Samsung, as I like the androids. What would you suggest? 

Microphone muted on all calls

I have a Samsung Galaxy A52s and today every call that I try to make/receive the microphone is muted, so the other person cannot hear me. Apparently they can hear me for about a second, then it goes. I have checked through all settings but cannot fin...

JuliaSays by • Investigator
  • 709 Views
  • 6 replies
  • 1 Helpful

Can I buy a phone and put my old ee sim in it

I had a phone but it's broken and my ee sim is still in it. I see that all ee phones come with a monthly sim, can I buy a phone and remove the new sim card and use my own sim? Or do I have to use the new sim that comes with the phone?

Surface Duo 2 firmware updates stopped

Hi, does anyone know what's going on with Android updates for the Surface Duo 2, mine seems to have stopped in July! I know Microsoft have released 2 updates since then! Does EE have to approve these before they get pushed out?Android 12L just got re...

Pixel 7 Pro

Does anyone know where to find the link to claim the free gift with the pixel 7 pro? Thanks 

Resolved! Redemption

Got the Pixel 7 and looking to claim some earbuds, but it's asking for my Order No.?  I didn't receive any invoice or receipt, so where can I get or find my order no? 

MrEmman by • Visitor
  • 348 Views
  • 1 replies
  • 1 Helpful
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