25-01-2023 12:09 PM
Hi all,
My Samsung is crackling when I'm on the phone, its fine when on speaker but isn't great when speaking using my phone to ear.
Can anyone recommend something?
Thanks
25-01-2023 01:51 PM
Good afternoon @Elizabeth55.
Welcome to the community.
Do you have a screen protector on your phone?
Katie
25-01-2023 02:06 PM
Hi Katie b
Yes I do. It came with the phone 🙂
25-01-2023 03:53 PM
Should you remove this does the issue continue @Elizabeth55?
25-01-2023 04:07 PM
It does:)
25-01-2023 04:31 PM
Thanks for checking @Elizabeth55.
Please give us a call on 150 so our customer care team can complete a full diagnostics for you.
