Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Resolved! Samsung A53 5G Constatly Freezes and Resets

Had this phone going on 6 months now and it has started to freeze and crash out of nowhere.I've been looking at what apps are running but today it has got to the point that it is literally crashing when I'm not even using it. It's 1118 and I have see...

Phone wont charge passed 25%

My husbands had his phone about 2/3 months now and over the weekend we have noticed it won't charge passed 25% and drops very quickly. Will it still be under warranty?

Resolved! Watch5

Is watch5 compatible with A12 (2021) and does this have hard fall detection mode?

Phone unlocked not accepting sim

Hello, not sure if posting in right area. My contract recently came to an end, I changed phone and my mom is having had my old phone, (Sony Xperia 10) She is on Vodafone network. I've already checked to make sure the phone is unlocked and it says it ...

When I send a text to one of my contacts I get a message 'Not delivered'.

Why do I get 'Not delivered' message when I text one of my contacts? This started a few days ago. I can text anyone else and I can receive texts from this contact but I can't reply.

EE serious security hole

Broken seal on new phone

Hello. My phone arrived yesterday and I noticed the seal was broken. So I phoned EE and the lady spoke with her manager and said that sometimes they do random quality checks that's the reason why it was broken. I don't know if I believe that. The pho...

Pixel watch simply doesn't work

I need to find someone who can help me with my pixel watch. It has never synced anything but notifications. I cannot use the calendar, weather, or anything else. If my phone isn't connected it doesn't receive calls or notifications either. I have spe...

WiFi Calling with Moto G62 and G82

HiI am about to buy either the Motorola G62 5g or the G82 5g phone. However, due to the very poor mobile signal here, WiFi Calling is essential so I need to know for certain if it will be available on those phones. The EE website directs me to the De...

Samsung Flip 4 Repeatedly breaking

I want to replace this phone with something completelty different. My Samsung Flip 4 has broken a 2nd time!1st. Dead pixles in the top half, the phone was replaces as it was within warrenty2nd. Ive just unfolded my phone after it sat on the sofa unto...