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Z4 flip phone

MillieMoo01
Visitor

My flip phone screen is starting to come away can I take back to shop only had about 6 months 

2 REPLIES 2
Northerner
Grand Master
Grand Master

Hi @MillieMoo01 

You are best contacting Samsung support directly:

https://www.samsung.com/uk/support/contact/contact2/

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
Stretch0890
Contributor
Contributor

The screen protector on Flips peeling away is very common but it’s important to get it sorted before dust and debris gets in between the protector and the panel and causes damage. Samsung support or EE should be able to help you start a warranty claim for getting it sorted. 

I think I’ve read elsewhere that Samsung’s policy is that they will replace the screen protector under warranty for free the first time it happens, and then for a small fee if it happens again.