Z4 flip phone
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02-07-2023 10:13 AM
My flip phone screen is starting to come away can I take back to shop only had about 6 months
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02-07-2023 11:26 AM
Hi @MillieMoo01
You are best contacting Samsung support directly:
https://www.samsung.com/uk/support/contact/contact2/
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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04-07-2023 11:03 PM
The screen protector on Flips peeling away is very common but it’s important to get it sorted before dust and debris gets in between the protector and the panel and causes damage. Samsung support or EE should be able to help you start a warranty claim for getting it sorted.
I think I’ve read elsewhere that Samsung’s policy is that they will replace the screen protector under warranty for free the first time it happens, and then for a small fee if it happens again.
