Android Devices

Discussion about devices operating on Android including unlocking your device

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Forum Posts

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Support Team
  • 51261 Views
  • 74 replies
  • 27 Helpful

Not receiving calls or messages

HelloI have a problem with my sim card. I can make calls and send messages but can't receive them. I have full network, and everything seems to be ok but this issue. What do I have to do?Please help me. Thanks

najmeh13 by Visitor
  • 262 Views
  • 1 replies
  • 0 Helpful

Free oppo pad air

I upgraded my contract and went for the oppo reno 8 Pro with a free oppo pad air.  I have received the phone but no tablet and can't find any information on it

Smart benefits

Sorry to ask but E.E are removing my Amazon smart benefit before the end of the month, is Netflix still available to change to or if not what other smart benefit will be coming soon as I have no remote interest in the one that I see currently listed ...

Upfront cost

Hi I am due an upgrade but all the phone come with an upfront cost why 

Lisa235 by Visitor
  • 283 Views
  • 2 replies
  • 1 Helpful

Google Pixel 6 Pro 5G unusable

Hi,Had a Pixel 6 Pro for 5 months, 40gb data allowance. Encountered problem where no data is available on 5G, even though good signal, but phone will not automatically drop to 4G and there is no menu option to disable 5G. So have been having to go in...

NickRF1 by Investigator
  • 683 Views
  • 5 replies
  • 0 Helpful

Samsung Flip 4 - Malfunction after 28 days

Hi all, I recently upgraded my contract and decided to go with the Flip 4 for something different, The screen has already stopped working and there is a huge line in the middle of the fold area.I rely on my phone for my business so luckily, I still h...

Lost phone

Hi, I’ve lost my phone not long ago, the battery should still be strong. Is there anyway I can track my phone? Thanks 

Eddie994 by Visitor
  • 668 Views
  • 3 replies
  • 0 Helpful

Charger

Am I the only one who didn't know that you don't get a charger with the new Samsung A13 5g? 

SIM Card problems

Does anyone have a Samsung A13?  I got a free one when I changed provider to EE. For some reason, A. it takes two days to fully charge, and B. the Sim card isnt working.

SusieTB by Explorer
  • 314 Views
  • 3 replies
  • 0 Helpful