Xperia 1V - Android 14 Issue
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
18-11-2023 08:12 AM
Updated my phone to Android 14 and the phone is now now play protect certified. Anyone have the same issue?
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
18-11-2023 11:35 AM
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
18-11-2023 11:44 AM
Play Store -> Profile -> Settings -> About
At the bottom it states if the phone is Play Protect Certification. For my phone it says Device is not certified.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
18-11-2023 01:27 PM
OK, thanks @raymondotango
It may be worth backing everything up and restoring the phone to factory settings to see if this changes.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
18-11-2023 01:28 PM
Yup, already did that and no joy.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
18-11-2023 01:43 PM - edited 18-11-2023 01:44 PM
Try clearing the app and the system cache and then restart the device. Although a factory reset should have done this.
Also follow the instructions here:
https://support.google.com/android/answer/10248227?hl=en
I would also try posting here:
https://community.sony.com.mk/t5/1-series/bd-p/Xperia1
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
18-11-2023 01:53 PM
Yeah, tried that as well 😞

- Cannot send texts… in Apple Devices
- No caller ID showing when SIM is in slot 2 help please in Android Devices
- Apple Security. Have Apple gone over the top with its security requirements? I in Apple Devices
- No audio on phone calls in Android Devices
- Can't send texts to one particular number in Android Devices