18-11-2023 08:12 AM
Updated my phone to Android 14 and the phone is now now play protect certified. Anyone have the same issue?
18-11-2023 11:35 AM
18-11-2023 11:44 AM
Play Store -> Profile -> Settings -> About
At the bottom it states if the phone is Play Protect Certification. For my phone it says Device is not certified.
18-11-2023 01:27 PM
OK, thanks @raymondotango
It may be worth backing everything up and restoring the phone to factory settings to see if this changes.
18-11-2023 01:28 PM
Yup, already did that and no joy.
18-11-2023 01:43 PM - edited 18-11-2023 01:44 PM
Try clearing the app and the system cache and then restart the device. Although a factory reset should have done this.
Also follow the instructions here:
https://support.google.com/android/answer/10248227?hl=en
I would also try posting here:
https://community.sony.com.mk/t5/1-series/bd-p/Xperia1
Thanks
18-11-2023 01:53 PM
Yeah, tried that as well 😞