Android Devices

Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 60854 Views
  • 91 replies
  • 28 Helpful

moisture detected in SAMSUNG S22Plus

I have a Samsung S22 Plus. Had it a while but I cannot charge using the c type port via a USB cable as it says that Moisture is detected in the port. The phone is dry (never been wet) I have watched all Youtube videos, cleared USB cache, tried everyt...

AlanB76 by Explorer
  • 514 Views
  • 4 replies
  • 4 Helpful

Resolved! Carnt use certian apps

Hi when im out the house i carnt use facebook. Smapchat messenger but srill have internet. I visited ee stope and they dont know whats wrong either. Ive tryed restarting phone. Deleted apps and reinstalling them still carnt find a problem. Im useing ...

Phone restarting

My Samsung A53 keeps restarting randomly while I'm using it.  It is becoming more and more frequent, currently 6-7 times per day. How do I stop this from happening? Thanks 

Lara84 by Visitor
  • 379 Views
  • 1 replies
  • 0 Helpful

Signal

I have recently got an Samsung s23 ultra  the signal is absolutely poor so much I can not receive normal phone calls only on WiFi I have reset the phone I have turned the phone off and I have got a new sim everything suggested but still not got a sig...

Mobile Settings Backup Huawei

EE says to link to a laptop, open webbrowser and key in  192.168.1.1.Despite other sites being open, get address not found!!Surely there is an alternative to this generic archaic URLI just want to back up my mobile and settings.

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5G

My friend has the same model phone as me and he is also on EE, we were in a particular parts of Bristol where 5G is available he had 5G signal on his phone but I could not get 5G signal on my phone. I went through all the settings and 5G was activate...