Forum Posts

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 63996 Views
  • 91 replies
  • 28 Helpful

Resolved! Blackview mobile phones added to Coverage Checker

This is one for the EE Community Supervisors...Is there any chance of getting the BlackView range of mobile phones added to the Coverage Checker application..? If not, is there an equivalent make and model that we should use in their absence..?I'm cu...

RickS037 by Investigator
  • 614 Views
  • 2 replies
  • 1 Helpful

Android Auto stopped working ?

HiWonder if I can get any advice on an issue I have started to experience with Android Auto on my Samsung galaxy A52s.Upto last week I have had no issues at all with AA on my current car and previous car. But from Wednesday it no longer connects.  Th...

Stulad by Contributor
  • 762 Views
  • 3 replies
  • 2 Helpful

Z Flip 3 5g device failure

Has anybody else had problems with the Flip Devices? Mine was fine until I turned it off for 20 minutes but then when I tried to switch it back on it wouldn't. Sent it to EE to be repaired only to be told it would cost £750 to repair blaming a tiny i...

baggas by Investigator
  • 421 Views
  • 3 replies
  • 0 Helpful

Re: Phone repair tinescales

Sent phone by your DPD collection on the 3rd of December and your website is saying you have not received it yet and it's the 9th of December now. Booking number EE-BK-001046533. Thanks

Ok26 by Visitor
  • 363 Views
  • 1 replies
  • 0 Helpful

Resolved! Sim card

It appears my SIM card has stopped working and trying to find someone to sort it out appears impossible. Any ideas? #ee

5G

Why do I never get 5G on my Galaxy S22 ultra  my wife gets 5G on the same account..

Tonyd21 by Explorer
  • 316 Views
  • 3 replies
  • 0 Helpful

lost phone

hi, i lost my phone on saturday evening , can anyone advise me please