Apple music add on activation text

[sarannie]

I took up the free Apple music add on and received the welcome text. I clicked the link and it said an activation code would come through but it never did.

Can anyone help please?

Thank you

[Christopher_G]

Hi @sarannie 

Could you try the link on a different device or browser please?

Chris

[sarannie]

Hi Chris, thanks for your reply. I only have my phone. I just don't understand why the text isn't coming through.

[Christopher_G]

OK, thanks @sarannie 

If you speak to our Mobile Care team, they'll be able to check everything from our side.

Chris